Motorola WR850G manual Troubleshooting, My broadband modem already uses a built-in router, Section

SECTION 4 TROUBLESHOOTING

My computer is experiencing difficulty in connecting to the router.

!Check all of your cabling connections that they are tight and secured. This includes the cables from the wall to your modem, between the router and modem, and, if available, from the router to your PC. Ensure that your LEDs are not lit Red or not at all. For further information about LED descriptions, see Section 1: Overview.

!Ensure that you are using Ethernet cables and not telephone cables between the router and modem or router and PC. Ethernet cables use a wider RJ-45 style plug using 8 wires where telephone style plugs use the smaller RJ-11 style plug using 4 to 6 wires.

The plug on the left is RJ-45; the plug on the right is RJ-11 – use only

RJ-45.

!Ensure that your Ethernet adapter is enabled. Check the System Tray at the bottom right of your display to see an icon that looks

like a monitor. You can click on this to see the status of your Ethernet adapter. Also in Control Panel > Network and Dial-Up Connections, you can examine the state of your Ethernet adapter.

My broadband modem already uses a built-in router.

Because the two routers will cancel each other out, turning off the NAT function in the modem will enable access for your router. Refer to your modem’s documentation for further instructions.

4-2 SECTION 4, TROUBLESHOOTING