Riccar BRLS Problem Solving Guide, Trouble Shooting, Thermal motor protection, Possible Reason

Problem Solving Guide Problem Solving Guide

Thermal motor protection Trouble Shooting

Your Brilliance is equipped with a safeguard to recognize when the vacuum heats up and shuts down to protect your vacuum cleaner. Note that when this happens, the headlight is still on but the motors shut off. Common reasons why a vacuum may overheat include operating a vacuum with a full bag or when there is a clog in the vacuum.

•Unplug the vacuum.

•Inspect your vacuum for a full bag condition or a hose clog and correct the problem. Locate the Thermal Motor Reset button on the back of the vacuum. Press button and resume vacuuming.

If problem continues, contact your Authorized Riccar Retailer.

		PROBLEM	POSSIBLE REASON	POSSIBLE SOLUTION
		Vacuum won’t turn on	• Power cord not firmly	• Plug unit in firmly
			plugged in
			• Blown fuse or tripped	• Check house fuse or
			breaker	breaker. Replace fuse /
Thermal Reset				reset breaker.
			• Needs service	• Take to Authorized Retailer
1. Unplug machine	3. Correct problem			(1-888-6-RICCAR)
2. Locate problem	4. Press reset button
source (clogged Ifproblempersists,		Vacuum won’t pick up or	• “Carpet” switch not on	• Turn “carpet” switch on
hose or full bag) orcontactretailer.
	consultowner’smanual
		low suction	• Vacuum bag full	• Install new bag
			• Clogged filter	• Install new filter
			• Hose clogged	• Remove obstacle
			• Worn brushroll	• Replace brush strips
			• Broken belt	• Take to Authorized Retailer
				for belt replacement
			• Tool activation dial	• Turn tool activation dial to
	2. Locate problem 4. Press reset button		turned on	“off” position
	Thermal Reset
	1. Unplug machine 3. Correct problem
	source (clogged Ifproblempersists,
	hose or full bag) consultowner’smanual
	orcontactretailer.
		Dust escaping from vacuum	• Dust cover not seated	• Reinsert the dust cover
			properly	and secure latch
			• Filter not installed	• Review filter installation
			correctly	(page 20)
			• Vacuum bag not installed	• Review bag installation
			correctly	(page 19)
		Any other service should be done by an
			Authorized Service Representative.
		Service 1-888-6-RICCAR
		To locate your nearest retailer, visit our website at
			www.riccar.com

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