183

Troubleshooting

5
Playback/DeletingAbout the Software

For details about the software, refer to the Software User Guide

(PDF file).

Symptom Cause Remedy Refer
to
Cannot Playback. Or the
Playback screen does not
come out.
The camera is not in Playback Mode. Press the 6 (Playback) button. P.48
The VIDEO/AV cable is not
connected properly.
Reconnect it properly. P.54
The video format is set wrong. Set to correct format. P.136
The contents of SD
Memory Card cannot be
replayed. Or the Playback
screen does not come out.
No memory card is loaded. Or a
Memory Card with no stored images
is loaded.
Load a card with stored images. P.25
You played back a Memory Card that
was not formatted by this device.
Load a card that was formatted and
stored on by this device.
P.2 5
P.124
You played back a Memory Card that
was not recorded normally.
Load a normally recorded card. -
The SD Memory Card's contact
surfaces are dirty.
Wipe off with a soft, dry cloth. -
There is something wrong with the
Memory Card.
Play another card and if there is nothing
wrong with it, the camera is OK. There
may be something wrong with the card,
so do not use it.
-
An image disappeared. Batteries are running low. If using alkaline batteries, replace the
batteries with a new set. If using
rechargeable batteries, recharge or use
the AC Adapter.
P.1 9
The camera was left unattended and
unused, so Auto Power-Off shut it off.
Turn the power back on. P.29
Files cannot be deleted. The file has been set to protect. Release the protection. P.112
The SD Memory Card is "locked". Release the "Lock (write-protection)". P.22
Cannot format a Memory
Card.
The SD Memory Card is "locked". Release the "Lock (write-protection)". P.22