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Troubleshooting
Refer to the pointers listed below before submitting the equipment for repairs. If the problem persists after trying the suggestions, contact your nearest Ricoh service office.
■Power Source
Problem | Cause | Remedy | Page |
Power will not | Battery not loaded or battery | Insert battery correctly or charge battery. | P.15 |
come on | exhausted |
| P.16 |
| AC adapter not properly connected | Connect correctly. | P.18 |
Power cuts out | No operation performed so auto | Switch camera on again. | P.24 |
| power off function was activated |
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| Battery exhausted | Charge battery. | P.15 |
Battery will not | Battery at end of service life | Replace with new battery. | P.16 |
charge |
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Battery quickly | Camera operated in extremely high | – | – |
consumed | or low temperature environment |
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| Camera operated in dark | – | – |
| environment requiring frequent use |
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| of flash |
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■Recording and Playback
Problem | Cause | Remedy | Page | |
Shutter release | Battery not loaded or battery | Insert battery correctly or charge battery. | P.15 | |
button pressed | exhausted |
| P.16 | |
but no file |
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No power, or mode dial not set to | Switch on and set mode dial to recording | P.24 | ||
recorded | ||||
recording mode. | mode. | P.25 | ||
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| Shutter release button not fully | Press shutter release button all the way. | P.47 | |
| pressed (pressed halfway) |
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| Card not formatted | Format card. | P.35 | |
| No memory space on card | Delete unnecessary files or insert new card. | P.20 | |
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| P.103 | |
| No space in internal memory | Delete unnecessary files. | P.103 | |
| Card at end of service life | Insert new card. | P.20 | |
| Disengage | P.62 | ||
| Flash charging | Wait until flash LED stops blinking. | P.48 | |
| Card card contact surface dirty | Clean with soft dry cloth. | – | |
Cannot confirm | LCD confirmation time too short | Increase LCD confirmation time. | P.109 | |
shot image |
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No image on | No power or LCD monitor is dark | Switch on and press DISPLAY button to | P.41 | |
LCD monitor |
| display image on LCD monitor or press | P.37 | |
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| DISPLAY button 2 seconds or more and |
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| adjust with · buttons. |
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