To: All Authorized Business Partners

 

Date: May 11, 2009

Subject: Technical Training Announcement

 

 

 

New Product: M035/M036 Color Printer

 

 

 

Training Format: Auto-Certification

 

 

 

 

 

 

 

 

Product Code

Lanier

Ricoh

 

Savin

M035

SP C231N

Aficio SP C231N

 

SP C231N

M036

SP C232DN

Aficio SP C232DN

 

SP C232DN

The Ricoh Family Group pleased to announce the release of the M035/M036 Printer.

The M035/M036 printer products are the next generation desktop color laser printer for single users and small workgroups. Successors of the SP C221N and SP C222DN, the M035/M036 will help expand sales in both the IT, Direct and Dealer channels. Updates to previous models include a High Yield All In One Cartridge, lower cost per page, and a 2- Line LCD Control Panel. A lower Total Cost of Ownership also offers Ricoh greater success placing the M035/M036 series in Major Accounts fleet situations.

Training Prerequisites:

Product Code

Lanier

Ricoh

Savin

B222 or G160

LD435c or LP226cn

Aficio MP C3500 or

C3535 or CLP27DN

 

 

SP C410DN

 

B222 or G160 Certified Professionals should have the skills necessary to service this series and have been automatically certified by Ricoh University on the M035/M036 Printer.

It is strongly recommended that all Service Documentation for the M035/M036 be thoroughly reviewed by all automatically certified Service Professionals prior to performing any service. It is also strongly recommended that Service Professionals review this material while they have access to a M035/M036 Printer, preferably with all options.

Service Professionals who are not currently certified on the B222 or G160 can achieve certification on the M035/M036 Printer by completing either the D023/D027/D037 Instructor-led course or the G160 Self-Pace course.

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Ricoh M036 manual M035