Troubleshooting

 

 

Problem

Causes

Solutions

 

 

 

 

 

 

 

Misfeeds occur frequently.

Copy paper size setting is

Set the proper paper size. See p.24

 

 

 

not correct.

“Paper Size: Tray 1–2” and p.50

 

 

 

 

“Copy Paper”.

 

 

 

 

 

 

 

 

The tray's back fence may

Check the back fence is set properly.

 

 

 

not be set properly.

See p.39 “Changing the Paper Size”.

 

 

 

 

 

 

 

An error message remains,

When a misfeed message

Clear misfed paper, and then open

 

 

even if misfed paper is re-

appears, it remains until

and close the front cover. See p.37

 

 

moved.

you open and close the cov-

“x Clearing Misfeeds”.

 

 

 

er, as required.

 

 

 

 

 

 

 

 

Cannot print in duplex

You cannot use paper in

For duplex printing, select Tray 1-2

 

 

mode.

the bypass tray for duplex

in copier mode or with the printer

 

 

 

printing.

driver.

 

 

 

 

 

 

 

 

 

 

4

[Off] is selected for [Duplex]

Select [On] for [Duplex] in Printer

 

 

 

 

 

 

in Printer Features.

Features. See “Paper Input: Duplex”

 

 

 

 

 

 

 

Printer/Scanner Reference.

 

 

 

 

 

 

 

You forgot your key opera-

—

Contact your service representative.

 

 

tor code.

 

 

 

 

 

 

 

36