Ricoh RDC-i700 Troubleshooting

169

Appendix

Troubleshooting

When setting of the USB driver can not be correctly recognized, please make

the following operations.

Restoring the Device Which Could not be Used anymore

AConnect the camera to the PC using the USB cable and turn the

camera on.

BStart the device manager.

[For Windows 98]

Select [Settings] → [Control Panel] from the [Start] button. Double click on the

[System] icon in the window that opens. Select the [Device Manager] tab from

the [System Properties] dialog box.

[For Windows 2000]

Select [Settings] → [Control Panel] from the [Start] button. Double click on the

[System] icon in the window that opens. Select the [System Properties] tab from

the [Hardware] dialog box.

CCheck whether the “!” mark is displayed meaning that the device

manager is disabled for [RICOH Camera Port] or [Universal Serial

Bus Controller] of [Ports (COM/LPT)] .

DSpecify the “!”-marked device and click [Delete].

The confirmation message will be displayed. Click [OK].

ETurn off both the camera and PC.

FRemove the USB cable frorm the PC.

GUninstall the USB driver.

Note

•To uninstall the USB driver, refer to page 14 “Installing the USB

Driver”.

HInstall the USB driver again.

Contents

Main Ricoh Service Offices Introduction Test Shots Copyright Exemption from Liability How to Use the Operation Manuals Simple Operation Guide Connecting to a Personal Computer Operation Manual (this manual) Communication/Internet Operation Manual Read This Before Proceeding! CONTENTS Chapter 1 Getting Started Chapter 2 Viewing Images on a PC Chapter 3 Recording Images with the Camera Chapter 4 Changing the Camera Settings Chapter 5 Using JOB Navi. Image Capture Guide List Chapter 6 Using the Extension Functions Chapter 7 Setting the Receiving PC for Direct Upload Appendix Page Getting Started Using a Personal Computer What You Can Do Using a PC Using the Camera Control Functions from the Browser Using the Image Capture Guide List Tool Kit Using the RDC-i700 Explorer Plug-In / RDC-7/i700 Mounter Using the TWAIN Function Setting the PC for Direct Upload PC Environment For a PC running Windows Page Connecting Methods Connecting the Camera Directly to the PC Page Installing the USB Driver Page Installing the Application Software Installing RDC-i700 Explorer Plug-In Installing QuickTime Installing the Image Capture Guide List Tool Kit Installing the RDC-7/i700 Mounter Installing the TWAIN Driver Installing QuickTime Connecting the Camera to a PC Connecting the Camera Directly to a PC Connecting the Camera by USB Cable (For Windows) Connecting the Camera by USB Cable (For Macintosh) Connecting the Camera by Serial Cable (For Windows) Connecting to the Serial Port (For Macintosh) 24 Connecting the Camera to a Network Requirements Connecting Procedure Page Making the Camera Settings COM Port Settings for Windows Viewing Images on a PC Controlling the Camera from the Browser Preparing the Camera Opening the Cameras Homepage on the Browser Page Saving the Cameras Homepage Displaying Thumbnail Images Viewing Thumbnail Images 32 DIf you wish to change the storage memory, click on [IN], [CF CARD] or [PC CARD]. Displaying File Properties Checking the Data Still Images 35 Data Other Than Still Images AClick on the data icon you wish to check. Saving Data in the PC Still Images Data Other Than Still Images Displaying Thumbnail Images with Capture Guide Titles Viewing Thumbnail Images with Guide List Page Page Displaying an Image in its Actual Size Saving Data in the PC Recording Images with the Camera Shooting Still Images Shooting Page Page Checking the Image Saving the Image Shooting Text Files Shooting Page Page Saving the Image Recording Motion Pictures Recording Page 55 HClick on [START REC.]. Saving the Motion Picture Recording a Voice Memo Recording Page 59 HClick on [START REC.]. Saving the Voice Memo File Changing the Camera Settings Address Book Settings Displaying the Address Book Entering a New Address Editing an Address Deleting an Address Saving the Address Book in the PC Sending the Address Book Stored in the PC to the Camera Page User Information Settings Page Modem Settings Page E-Mail Settings Page Template Settings Displaying the Templates Creating a New Template Editing a Template Deleting a Template Web Settings Page Dial-Up Account Settings Displaying the Dial-Up Accounts Entering a New Dial-Up Account Editing a Dial-Up Account Deleting a Dial-Up Account Direct Upload Settings Displaying the Direct Upload Dial-Up Accounts Selecting a Direct Upload Dial-Up Account Setting the Send-To Folder Name and Server Quick Send Settings Displaying the Quick Send Dial-Up Accounts Selecting a Quick Send Dial-Up Account Selecting a Quick Send Send-To Account Selecting the Size of the Image to be Sent by Quick Send Setting FTP Upload Displaying the FTP Upload Dial-Up Accounts Selecting an FTP Upload Dial-Up Account Setting a Server for FTP Upload Making a Backup/Restoring the Camera Settings Saving the Camera Settings in the PC Restoring the Backup Settings to the Camera Page Using JOB Navi. Image Capture Guide List JOB Navi. Image Capture Guide List Role of Guide List How to Use the Guide List Tool Kit How to Use the Browser How to Use the Camera Independently Using the Guide List 100 Using the Image Capture Guide List on Excel Page Recording Images Using the Guide List Pasting the Recorded Images to the Table Page Other Functions 106 Using the Image Capture Guide List on Word Page Recording Images Using the Guide List Pasting the Recorded Images into a Document Other Functions Setting the Image Capture Guide List on the Browser Displaying the Guide Lists Page Creating a New Guide List Page Editing the Guide List Page Page Deleting an Image Page 119 Saving the Guide List on the PC ADisplay the Guide List containing the list you want to save. BClick [DOWNLOAD] for the list you want to save. CSpecify the location and file name and then click on [SAVE]. Sending the Guide List Saved in the PC to the Camera Page Setting the Image Capture Guide List Independently on the Camera Displaying the Guide Lists Creating a New Guide List Editing the Guide List Adding an Image Changing the Image Title Rearranging the Image List Deleting a Guide List Image Capture Guide List Display Using the Extension Functions 128 Using the RDC-i700 Explorer Plug-In CMove the pointer to [RDC-i700] on the left of the window and click the right button. Page Using the Microsoft Power Point Presentation Data 131 Using the RDC-7/i700 Mounter CSelect [Port]. Page Page Making a Backup File of the Camera Settings Making a Backup File For Windows Page Restoring the Backup Settings to the Camera For Windows Page Transferring a Signature File Signature File Page Page Page Using the TWAIN Function 143 Page Page Page Page Setting the Receiving PC for Direct Upload Installing the Dial-Up Server Software Page Preparing the Receiving PC Page 152 MSet [Direct Upload Route directory] and [Direct Upload Log file name]. NClick on [Start]. TCP/IP settings Remote Access settings Preparing the Receiving Macintosh File Sharing settings Using the RDC-i700 Direct Communication software Page Appendix Camera Settings When Connected to a PC Setting the PC Connection Environment Page Setting the Network Environment Page Switching Between the Modem and LAN Error Messages Error Messages Displayed on the Web Browser Page Page Other Error Messages Page Page Troubleshooting Restoring the Device Which Could not be Used anymore Checking the Proxy Server For Internet Explorer (Version 5.x) Installing the Dial-Up Adapter Checking the Dial-Up Settings For Internet Explorer (Version 5.x) Page 174 Index A B C D 175 N P Q R SETUP Mode ( ) Recording Mode ( , , , , ) Button MENU Button Play Mode ( ) Edit Mode Button Page Page INFORMATION TO THE USER COMPLIANCE INFORMATION STATEMENT Note to Users in Canada Remarque Concernant les Utilisateurs au Canada Page Ricoh Service Offices Introduction Test Shots Copyright Exemption from Liability