Learn more
Rimage PrismPlus!TM Limited 6 Month Warranty.
Rimage warrants, to the original end user only, most parts of the PrismPlus!TM DISC Printer for 6 months,
according to the following terms:
• Rimage will replace or repair, at Rimage's discretion, any non-consumable parts found defective within
the Warranty period.
• Valid from the date Rimage ships the product to you.
• Factory depot repair:
To Rimage’s location in Minnesota from a location within the US or Canada with a typical response
of 15 business days.
To Rimage’s location in Germany from a location in Europe with a typical response of 15 business
days.
To Rimage Minnesota from a location that is not in the US or Canada with a typical response of up
to 25 business days.
• Advanced Replacement or faster response Maintenance Contracts are available for an additional fee.
• Rimage will pay ground service freight charges for components shipped to you.
The use of non-Rimage certified parts may void this warranty.
This Warranty does not include the following:
• Work done at the customer's location, or customer's loss of data.
• Shipment costs of equipment or components returned to the Rimage factory.
• Software and/or firmware enhancements released after purchase of the product
• Equipment malfunctions as a result of repairs made by technicians who are not authorized or certified
by Rimage.
• Equipment or parts that were tampered with, misused, neglected, or that were modified in any respect
without the written consent of Rimage.
• Equipment or parts that have been damaged due to shipping or accidents, or damaged by lightning,
storms, water, or power surges.
• Printer consumables including the print head and ribbon.
You may not assign this Warranty without Rimage's written consent. Rimage is the intended beneficiary of
this Warranty; if there is any inconsistency between this Warranty and any other agreement included with or
relating to Rimage products, this Warranty shall govern. If any term of this Warranty is illegal or
unenforceable, the legality and enforceability of the remaining provisions are not affected or impaired. This
Warranty is to be interpreted under the laws of the State of Minnesota, without giving effect to conflict of law
rules.
Rimage must receive written notice of any claimed failure to perform or defect within five (5) days after such
failure or defect is first observed. For warranty service, call Rimage at (952) 946-0004. The limited warranty
set forth above is Rimage’s only warranty in connection with the Perfect Image printer. All other warranties,
whether written or oral, express or implied, contractual or statutory, including but not limited to any
warranties of merchantability or fitness for any particular purpose are specifically excluded and disclaimed.
In no event shall Rimage’s liability under this warranty exceed the obligation to repair or replace a covered
product, and, without limiting the foregoing, Rimage’s liability under this warranty shall not exceed the cost of
the covered product.