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Service Call System

Check Points (No.’s refer to causes outlined in the following pages)

Appliance does not operate after

Check electrical cord is connected to the power point.

 

having pressed ON/OFF switch.

Confirm power supply.

 

(ON/Combustion indicator does

Check Function Lock (Indicator).

 

not illuminate green.)

 

 

 

Ignition does not occur.

Check gas hose is plugged in

1

(ON/Combustion Indicator

Check gas type matches that supplied to appliance.

 

does not illuminate red.)

Check gas hose isn’t bent/crimped

1

(Error code “11”)

Air in gas supply

1

No sparker noise even when

This appliance uses a muted sparker and makes a different

Heater ON/OFF button is

 

sound to older units.

 

pressed

 

 

 

Auto-economy indicator does

This appliance has an auto-economy function which automati-

not illuminate.

 

cally starts operating (“Economy” indicator illuminates) 30

 

 

minutes after a room reaches the set temperature. However,

 

 

the auto-economy function will not operate if the temperature

 

 

is set to L, 16, 26, or H.

 

Room does not warm up.

Check preset temperature

2

 

Blocked air filter

3

 

Warm air outlet short circuit (obstruction)

4

 

Inadequate gas supply

1

Flame Failure.

Insufficient ventilation

5

Error Code “12”

Blocked air filter

3

Error Code “14”

Power failure.

 

Error Code “00”*

Warm air outlet short circuit (obstruction)

4

 

Check gas type

 

 

Strong wind against appliance.

 

*When power is restored after

Inadequate gas supply (pipe bent/crimped)

1

power failure.

Reverse flame

7

There is a smell of gas.

Leaking gas supply (faulty connection)

1

 

Safety device operating.

 

 

Smell of combustion by-product

6

Air Purifier does not operate

Check electrical cord is connected to the power point.

 

when “Purif ON/OFF” button is

Confirm power supply.

 

pressed.

Loose primary filter. (Error code 05)

8

Dust sensor does not illuminate

Installation location (size of room)

 

red even if cigarette smoke is

Straight after power cord is connected.

 

present.

Y The dust indicator will illuminate green while the dust sensor is

 

 

stabilising (for approx. 1 min. after power re-instatement of for

 

 

approx 20 sec. after air purifier commences operation).

 

 

Dust sensor lens is dirty

9

Dust sensor indicator stays red.

Air in room is not clean.

 

Smoke and odours become hard

Filter is not clean

 

to remove from room.

 

(Clean the filter. If there is no change, replace with new

 

Heater becomes noisy.

 

filter.)

10

Convector 460/560PTR

- 36 -

©Rinnai

Page 41
Image 41
Rinnai RCE-560PTR manual DXOWLQGLQJ3URFHGXUH, Qlwldo&Khfnv

RCE-560PTR specifications

The Rinnai RCE-560PTR is a leading model in the realm of energy-efficient water heating solutions, designed to meet the demands of modern households while providing exceptional performance. This innovative unit showcases a blend of advanced technology, user-friendly features, and durable construction, making it a top choice for both residential and commercial applications.

One of the hallmark features of the Rinnai RCE-560PTR is its tankless water heating capability. Unlike traditional water heaters that store hot water in a tank, this model heats water on demand, ensuring a continuous supply without the limitations of tank storage. This results in not only endless hot water but also enhanced energy efficiency, as the unit only operates when hot water is required. Consequently, users can experience significant energy savings and reduced utility bills.

The RCE-560PTR also incorporates Rinnai’s advanced technology, specifically the Circ-Logic system. This feature allows for the customization of recirculation patterns, facilitating faster water delivery and reducing wait times at the tap. Additionally, the unit is equipped with a built-in Wi-Fi module, enabling users to monitor and manage their water heating system remotely through a smartphone app. This level of connectivity ensures that households can maintain optimal performance and energy efficiency effortlessly.

Safety is a critical consideration in the Rinnai RCE-560PTR's design. The unit includes multiple safety features, such as an integrated temperature lock and a safety shut-off system, providing peace of mind to users. Furthermore, its durable construction features a stainless steel heat exchanger, ensuring longevity and resistance to corrosion, which contributes to the overall reliability of the product.

With an impressive flow rate, the RCE-560PTR can deliver up to 5.6 gallons per minute, making it suitable for larger homes or those with higher hot water demands. This feature, combined with its compact and sleek design, allows for flexible installation in various settings, from utility rooms to closets.

In summary, the Rinnai RCE-560PTR stands out in the market for its efficient tankless water heating technology, integrated smart features, safety-oriented design, and reliable performance. It represents a forward-thinking solution for consumers seeking to embrace sustainability while enjoying the comforts of modern living. With its combination of innovation and practicality, the RCE-560PTR is poised to redefine the future of water heating for homes and businesses alike.