Rio Audio Digital Audio Receiver Rio Product Support, Technical Support US Customer Service US

Contacting Customer Care

Return to Pg.1

Page 18

Contacting Customer Care

Technical Support - US	Customer Service - US
Hours of Operation:	Hours of Operation:
Mon.-Thurs. 5am-7pm PT	Mon.-Thurs. 6am-5pm PT
Fri. 5am-11am 1pm-7pm PT	Fri. 6am-11am 1pm-5pm PT
Sat. 8am-4pm PT
Email	Email
customersupport@riohome.com	customersupport@riohome.com
Telephone	Telephone
1(541)-967-2450	1(800)-468-5846
	1(541)-967-2450
Fax	Fax
1(541)967-2401	1(541)967-2485
TDD
1(541)967-2451
Technical Support Wizard	Website
www.riohome.com	www.riohome.com

Rio Product Support

With every Rio product you receive the following support services:

•Unlimited access to the Rio web-based technical information resources, which are available 24 hours a day every day at www.riohome.com . Here you will find up-to-date FAQ files, a knowledgebase search engine, product updates and other useful tools.

•Unlimited email support for the duration of your Rio product hardware warranty period.

•Access to the latest software updates and enhancements for Rio product via our web site.

New Product Support

In addition to the services mentioned above, all retail purchasers of Rio products receive:

•Person-to-person telephone support for the first 90 days of ownership.

To extend support after the expiration of New Product Support, we offer an affordable, fee-based, Extended Service Option. Please see web site for details, at www.riohome.com .