SERVICE INSTRUCTIONS
1.Do NOTattempt to repairor adjust any electricalor mechanicalfunctionson thisunit. Doingso will voidtheWarranty.
2.If you needto exchange the unit, please return it in its original carton, with a sales receipt,to the storewhereyou purchasedit. If you are returning the unit more than30 days after the date of purchase, please see the enclosed Warranty.
3.If you haveany questions or comments regarding thisunit’soperation or believe any repair is necessary,please writeto our Consumer Service Departmentor visit our websiteat www.rivalproducts.com
RIVAL
JCS/THG,LLC
CONSUMER SERVICEDEPARTMENT
303NELSONAVENUE NEOSHO, MO 64850
ONE (1) YEAR LIMITED WARRANTY
SAVE THIS WARRANTY INFORMATION
A.This Warranty applies only to the original purchaser of this product.
B.This Warranty applies ONLYto repair or replacement of any supplied or manufactured parts of this product that, upon inspection by JCS/THG, LLC authorized personnel, is shown to have failed in normal use due to defects in materialor workmanship. JCS/THG, LLC will determine whether to repair or replace the unit. This Warranty does not apply to installation expenses.
C.Operating this unit under conditions other than those recommended or at voltages other than the voltage indicated on the unit, or attempting to service or modify the unit, will render this WARRANTY VOID.
D.Unless otherwise proscribed by law, JCS/THG, LLC shall not be liable for any personal injury, property or any incidental or consequential damage of any kind resulting from malfunctions, defects, misuse, improper installation or alteration of this product.
E.All parts of this product are guaranteed for a period of 1 year as follows:
1.Within the first 30 days from date of purchase, the store from which you purchased your product should replace this product if it is defective in material or workmanship (provided the store has
2.Within the first twelve months from date of purchase, JCS/THG, LLC will repair or replace the product if it is defective in material or workmanship, subject to the conditions in paragraph G.
F.If you have any other problem or claim in connection with this product, please write to our Consumer Service Department.
G.IMPORTANT RETURN INSTRUCTIONS. Your Warranty depends on your following these instructions if you are returning the unit to JCS/THG, LLC:
1.Carefully pack the item in its original carton or other suitable box to avoid damage in shipping.
2.Before packing your unit for return, be sure to enclose:
a)Your name, full address with zip code and telephone number,
b)A dated sales receipt or PROOF OF PURCHASE,
c)Your $12.50 (USD) check for return shipping and handling, and
d)The model number of the unit and the problem you are having. (Enclose in an envelope and tape directlyto the unit before the box is sealed.)
3.JCS/THG, LLC recommends you ship the package U.P.S. ground service for tracking purposes.
4.All shipping charges must be prepaid by you.
5.Mark the outside of your package:
RIVAL
JCS/THG,LLC
303NELSONAVENUE NEOSHO, MO 64850
SHIPPING AND HANDLING CHANGES: $12.50 (USD)
This Warranty gives you specific legal rights, and you may have other rights may vary by jurisdiction. The provisions of this Warranty are in addition to, and not a modification of, or subtraction from, the statutory warranties and other rights and remedies contained in any applicable legislation. To the extent that any provisionof this Warranty is inconsistent with any applicable law, such provision shall be deemed voided or amended, as necessary, to comply with such law.
© 2006 JCS/THG,LLC
Rival® and the Rival logo® are trademarks of JCS/THG, LLC.
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