![If You Need Assistance](/images/new-backgrounds/70109/7010955x1.webp)
If You Need Assistance
Or Service
This section is designed to help you save the cost of a service call. Part 1 of this section outlines possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our toll- free telephone number for help or calling for service, please provide a detailed description of the problem, your appliance’s complete model and serial numbers and the purchase date. (See page 2.) This information will help us respond properly to your request.
I. Before calling for assistance . . .
Performance problems often result from little things you can find and fix without tools of any kind. Please check the chart below for problems you can fix. It could save you the cost of a service call.
PROBLEM |
| POSSIBLE | CAUSE | |||||
Nothing | will | The | power | cord | is not plugged | |||
operate |
| into | a live | circuit | with | proper | ||
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| voltage. |
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| Range is not properly con- | |||||
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| netted | to gas supply. |
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| A household fuse has blown | |||||
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| or a circuit breaker has | |||||
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| tripped. |
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| Controls are not set correctly. | |||||
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| The flow of combustion and/or | |||||
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| ventilation air to the range is | |||||
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| blocked. |
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The | oven | will | The | Oven | Selector is not | |||
not | operate | turned | to BAKE | or BROIL. | ||||
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| A delayed start time has been | |||||
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| set. |
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| The | Oven | Temperature | |||
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| Control is not turned to a | |||||
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| temperature setting. |
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| The | MEALTIMERTM | clock is | |||
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| not | set | correctly. |
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The Stop or Start Time Knobs for the MEALTIMER clock are not set at the correct time of day.
SOLUTION
Plug the power cord into a live circuit with proper voltage. (See Installation Instructions.)
Contact an authorized Roper service technician to reconnect range to gas supply. (See Installation Instructions.)
Replace household fuse or reset circuit breaker.
Reset controls, if needed.
Remove blockage to airflow to and around range.
Turn the Oven Selector to the desired setting.
Wait for the start time to be reached.
Push in and turn the Oven Tempera- ture Control to a temperature setting.
Set the MEALTIMER clock correctly. (See “Using the MEALTIMER clock on page 16.)
If a delay start or stop is not desired, the Stop and Start Time Knobs must be turned to the correct time of day. Turn knobs till they pop out.
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