Rowenta Werke manual Troubleshooting, Problems, Possible causes, Solutions

TROUBLESHOOTING
Problems	Possible causes	Solutions
The steam	The appliance is not	Check that your
generator	switched on.	appliance is correctly
ON light does		plugged in and press
not light up.		the on/off switch
		(located on the front
		of the appliance).

Water runs	You are using steam
through the	before the iron is hot
holes in the	enough.
soleplate.
	The water has condensed
	in the tubes because you
	are using steam for the
	first time or you have not
	used it for some time.

Decrease the steam output while ironing (steam control dial on the control panel). Wait for the iron tempe- rature indicator light to go out before ironing. Press the steam button away from your ironing board until the iron produces steam.

White streaks	Your boiler has a build-up	Rinse out the boiler after
come through	of scale because it is not	every 10 uses (See section
the holes in the	rinsed out regularly.	Rinsing Out the Boiler).
soleplate.		If your water is hard,
		increase the frequency.
Brown streaks	You are using chemicals	Never add this type of
come through	descaling agents or	product (see our recom-
the holes in the	additives in the water for	mendations regarding
soleplate and	ironing.	water to be used).
stain the linen.	Your linen is not rinsed	Ensure linen is rinsed
	sufficiently or you have	thoroughly to remove
	ironed a new garment	any soap deposits or
	before washing it.	chemicals on new
		garments.
Build-up	You are ironing at too	See our recommenda-
on soleplate.	high a temperature.	tions regarding tempera-
		ture control setting.
	You are using starch.	Always spray starch onto
		the reverse side of the
		fabric to be ironed.
There is little or	The boiler does not oper-	Check that the removable
no steam.	ate, or the red light on the	water tank is securely in
	control panel comes on	place and press the boiler
	even though there is still	reset button located on
	water left.	the control panel.
	The removable	Fill the removable water
	water tank is	tank and press the boiler
	empty (red	reset button located on
	“water tank	the control panel.
	empty“ light on).
	The steam control dial	Increase the steam output
	is set at minimum.	(control dial on control
		panel).
Steam escapes	The drain screw has not	Tighten the drain screw
from the drain-	been tightened correctly. correctly.
age screw.
Steam escapes	Possibility of leak.	Stop using the generator
under the		and contact an Approved
appliance.		Service Center.

If troubleshooting does not assist, before consulting the retailer regarding their return/exchange policy, please telephone consumer service at 781-396-0600.