Trouble shooting
•All repairs to your machine should be carried out by a qualified engineer or by an appointed engineer from Product Care, (0845 208 8750).
•Before contacting a qualified engineer or Product Care, please see if the problem your machine has developed can be solved with the help of the below:
Fault | Possible cause | Removing methods | |
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| Press the Start/pause button. To eliminate foam | |
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| formation, mix a spoon of softener with half litre of | |
| Excessive amount of detergent used. | water, and pour the mixture in the detergent drawer. | |
| After | ||
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Excessive foam is formed |
| again. For next washing operation, use the correct | |
| amount of detergent. | ||
in the detergent drawer. |
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| Wrong detergent used. | Use detergents produced only for automatic washing | |
| machines. | ||
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| The dirtiness of your laundry does not | Select the programme appropriate for correct | |
| match the programme you have chosen. | dirtiness of your laundry. (see programme table) | |
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Unsatisfactory washing | Amount of detergent used insufficient. | Adjust the amount of detergent based on the dirt | |
result. | level of your laundry. | ||
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| Your machine is overloaded with laundry | Load your machine with laundry, amount of which | |
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| should not exceed maximum laundry capacity | |
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For Customer Services & Spare Parts please call 0845 208 8750
Opening times: Monday - Friday 8am – 6pm & Saturday 9am – 1pm or visit
us at www.productcareuk.com
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