Appendix

Error messages

When the following error messages appear, try these remedies.

Error messages

Suggested remedies

Lens is locked

The lens is locked. Rotate the lens counter-

clockwise until you hear a click. (p. 46)

 

 

 

 

• Turn off the camera, and then turn it on again.

Card Error

• Remove the memory card and insert it again.

 

• Format the memory card.

 

 

Low Battery

Insert a charged battery or recharge the battery.

 

 

No Image File

Capture photos or insert a memory card that

contains photos.

 

 

 

Device disconnected.

Network connection disconnected while photos

are being transferred to supported devices.

 

Re-select a supported device.

 

 

File Error

Delete the damaged file or contact a service

center.

 

 

 

Error messages

Suggested remedies

Memory Full

Delete unnecessary files or insert a new

memory card.

 

 

 

 

 

The camera has failed to send e-mails or files

Transfer failed.

to other devices. Try sending again.

 

Check the network connection and try again.

 

 

 

Unable to capture a

 

 

photo because folder

 

 

and file number on

File names do not match the DCF standard.

the memory card

Follow the on-screen instructions to reset the

reached the maximum

folder number.

values. Reset the folder

 

 

number?

 

 

 

 

Error 00

Turn off your camera and remount the lens.

If the message still appears, contact a service

 

center.

 

 

Error 01/02

Turn off your camera, remove the battery,

and insert again. If the message still appears,

 

contact a service center.

 

 

 

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