Samsung EV-NX3000BEHFR, EV-NX3000BEHIT, EV-NX3000BEHKZ, EV-NX3000BEHRU, EV-NX3000BEIIT, EV-NX3000BEIKZ, EV-NX3000BEIRU, EV-NX3000BEJRU, EV-NX3000BMHCH, EV-NX3000BMHIL, EV-NX3000BMHSA, EV-NX3000BMICZ, EV-NX3000BMIIL, EV-NX3000BMIRO, EV-NX3000BMISA, EV-NX3000BMJIL, EV-NX3000BMJSA, EV-NX3000BOHAT, EV-NX3000BOHCZ, EV-NX3000BOHDE, EV-NX3000BOHDK, EV-NX3000BOHES, EV-NX3000BOHFR, EV-NX3000BOHGR, EV-NX3000BOHHU, EV-NX3000BOHIL, EV-NX3000BOHLV, EV-NX3000BOHM3, EV-NX3000BOHRS, EV-NX3000BOHSE, EV-NX3000BOHTR, EV-NX3000BOHVN, EV-NX3000BOHWI, EV-NX3000BOIAT, EV-NX3000BOICH, EV-NX3000BOICZ, EV-NX3000BOIDE, EV-NX3000BOIDK, EV-NX3000BOIES, EV-NX3000BOIFR, EV-NX3000BOIGR, EV-NX3000BOIHU, EV-NX3000BOIIL, EV-NX3000BOILV, EV-NX3000BOIPT, EV-NX3000BOIRO, EV-NX3000BOISE, EV-NX3000BOITR, EV-NX3000BOJCZ, EV-NX3000BOJDE, EV-NX3000BOJDK, EV-NX3000BOJGR, EV-NX3000BOJHU, EV-NX3000BOJIL, EV-NX3000BOJM3, EV-NX3000BOJSE, EV-NX3000BPHFR, EV-NX3000BPHM3, EV-NX3000BPJM3, EV-NX3000GMHZA, EV-NX3000GMIIR, EV-NX3000GMIME, EV-NX3000GMIZA, EV-NX3000GNIZA, EV-NX3000GOHME, EV-NX3000GOIME Appendix > Before contacting a service center, work, work, work, camera, Samsung, All apps, [Shutter], i-Launcher, i-Launcher, camera while, Your computer

Appendix > Before contacting a service center

Situation	Suggested remedies
Your computer does	•	Ensure that the USB cable is connected
Your computer does	•	correctly.
not recognize your	•	Ensure that the camera is switched on.
camera	•	Ensure that you are using a supported
		operating system.

Your computer	The file transfer may be interrupted by static
disconnects the	The file transfer may be interrupted by static
disconnects the	electricity. Disconnect the USB cable and connect
camera while	electricity. Disconnect the USB cable and connect
camera while	it again.
transferring files	it again.
transferring files

	•	End i-Launcher and restart the program.
	•	Depending on your computer's specifications
		and environment, the program may not
		launch automatically. In this case, click
i-Launcher is not		Start All Programs Samsung
i-Launcher is not		i-Launcher	Samsung i-Launcher on your
functioning properly		i-Launcher	Samsung i-Launcher on your
functioning properly		Windows computer. (For Windows 8, open
		Windows computer. (For Windows 8, open
		Start screen, and then select All apps
		Samsung i-Launcher.) Or, click Applications
		Samsung	i-Launcheron your Mac OS
		computer.

	Situation	Suggested remedies
		• Subject is not in focus. When the subject is
		outside the AF area, shoot by moving the
		subject inside the AF area and half-pressing
	Auto Focus does not	[Shutter].
	work	• Subject is too close. Step back from the subject
		and shoot.
		• The focus mode is set to MF. Switch the mode
		to AF.

	AEL feature does not	AEL feature does not work in t, M, s,
	AEL feature does not	and R modes. Select another mode to use this
	work	and R modes. Select another mode to use this
	work	feature.
		feature.

•Ensure that the lens is properly mounted.

Lens does not work • Remove the lens from the camera and

	remount it.
External flash does not Ensure that the external flash is properly mounted
work	on the external flash port.

The date & time	• Set the date and time again.
The date & time	• This screen appears when the camera’s internal
settings screen	power source is completely discharged. Insert
appears when you	a fully charged battery and wait at least 72
power on the camera	hours in power off status for the internal power
	source to be recharged.

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