Troubleshooting

Problems and Solutions

Ghost images are shown in the

 

monitor menu and Preset Timing Modes.

picture.

 

 

 

 

 

 

 

 

The image is too light or too dark

 

z Adjust the Brightness and Contrast.

 

 

(Refer to the Brightness, Contrast)

 

 

 

 

 

 

Screen color is inconsistent.

 

z Adjust color using Custom under OSD Color Adjustment

 

 

menu.

 

 

Color image is distorted with

 

 

 

dark shadows.

 

 

 

 

 

 

 

 

White color is poor.

 

 

 

 

 

 

 

 

Power Indicator blinks green.

 

z The monitor is currently saving the changes made in settings

 

 

to the OSD memory.

 

 

 

 

 

 

Screen is blank and power

 

z The monitor is using its power management system.

indicator light is steady green or

 

z press a key on the keyboard

blinks every 0.5 or 1 seconds

 

 

 

 

 

3. Problems related to Audio

Problems related to audio signals and their solutions are listed below.

Problems

 

Solutions

 

 

 

No sound

 

z Ensure that the audio cable is firmly connected to both the

 

 

audio-in port on your monitor and the audio-out port on your

 

 

sound card. (Refer to the Connecting Your Monitor)

zCheck the volume level. (Refer to the Volume)

Sound level is too low.

zCheck the volume level. (Refer to the Volume)

zIf the volume is still too low after turning the control to its maximum, check the volume control on the computer sound card or software program.

Sound is too high pitched or too low pitched

zAdjust the Treble and Bass to appropriate level.

4. Problems related to Remote Control

Problems related to the remote control and their solutions are listed.

Problems

The remote control buttons do not respond.

Items to check

zCheck the battery polarities (+/-).

zCheck if the batteries have been exhausted.

zCheck if the power is on.

zCheck if the power cord is securely connected.

zCheck if a special fluorescent or neon lamp is on in the vicinity.

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Samsung 192MP manual Problems related to Audio, Problems related to Remote Control