User’s Manual
Troubleshooting
Check List
I cannot see the On Screen Display.
Have you locked the On Screen Display (OSD) Menu to prevent changes?
Unlock the OSD by pressing the MENU button for at least 5 seconds.
The screen shows strange colors or just black and white.
Is the screen displaying only one color as if looking at the screen through a cellophane paper?
Have the screen colors become strange after running a program or due to a crash between applications?
Check the signal cable connection.
Make sure the video card is fully inserted in it's slot.
Reboot the computer.
The screen suddenly has become unbalanced.
Has the video card been set | Set the video card by referring to the |
properly? | video card manual. |
Have you changed the video card | Adjust screen image position and size |
or the driver? | using the OSD. |
Have you adjusted the resolution | Adjust the resolution and frequency at |
or frequency to the monitor? | the video card. |
| (Refer to the Preset Display Modes). |
The screen is out of focus or OSD cannot be adjusted.
The screen can be unbalanced due to the cycle of the video card signals. Readjust Position by referring to the OSD.
Have you adjusted the resolution | Adjust the resolution and frequency of |
or frequency on the monitor? | the video card. |
| (Refer to the Preset Display Modes). |
LED is blinking but no images on the screen.
Is the frequency properly adjusted when checking the Display Timing on the menu?
Adjust the frequency properly by referring to the video card manual and the Preset Display Modes.
(The maximum frequency per resolution may differ from product to product.)
There are only 16 colors shown on the screen. The screen colors have changed after changing the video card.
There is a message that reads "Unrecognized monitor, Plug & Play (VESA DDC) monitor found".
Have the Windows colors been | For Windows ME/XP/2000: |
set properly? | Set the colors properly at the Control |
| Panel, Display, Settings. |
Has the video card been set | Set the video card by referring to the |
properly? | video card manual. |
Have you installed the monitor | Install the monitor driver according to |
driver? | the Driver Installation Instructions. |
See the video card manual to see | Install the monitor driver according to |
if the Plug & Play (VESA DDC) | the Driver Installation Instructions. |
function can be supported. |
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