Samsung 700T user manual Troubleshooting, Symptoms and questions Causes and corrections

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English

Troubleshooting

Check the below table first when a malfunction is suspected.

Symptoms and questions	Causes and corrections
The power won’t switch on.	Ensure that the power cable is correctly connected.
Spots which look like light leaking can be	Black LCD panel screens by nature can have this effect, which is not
seen on the edges of the clock screen.	a defect.
The time setting is wrong.	The current time setting can be erased if the power adaptor is
	disconnected for a prolonged period of time. Keep the power adaptor
	connected.

It takes a long time for images to be displayed after the power has been turned

on.It is recommended to reduce the picture resolution. It takes a long time to move from one image

to the next.

I can’t copy more files even when there	You may be unable to copy files if the FAT section of the internal
is excess capacity to use in the internal
	memory is damaged. Try again after formatting the internal memory.
memory.
	• 700T can be used by connecting the power adapter instead of the
	USB cable.
I’ve connected an external memory device	• Ensure that the external memory device has been connected
	properly or try formatting it.
(USB memory device or SD memory card)	• Ensure that JPEG files are saved in the external memory device.
but it doesn’t work.	• Abnormal picture files (0 Kbyte, broken JPEG) will not be displayed
	on the screen.
	• The connected external memory device is not supported. Try another
	storage device.
	• Progressively saved JPEG files or JPEG files saved as CMYK color
JPEG files are not displayed.	coordinates will not be displayed.
	• Images edited by a JPEG image editor (Photoshop, Paintshop, etc.)
	may not be displayed normally. Edit the image on a PC, convert back
	to JPEG format, save, and try again.
Some pictures are not displayed as a	This product can accommodate a maximum of 4,000 pictures. Any
	excess pictures will not be recognized and will not be displayed as a
slideshow.
	slide show.
The picture size changes when I rotate it.	The picture size changes automatically depending on the rotation
	angle (90°, -90°) in order to display the entire image on the screen.
The picture looks stretched horizontally or	Press [ ] on the slide show screen. Go to <Settings> - <Photos> -
	<Aspect Ratio> and change the setting to <Original Fit> and check
vertically.
	again.
Previews are too slow.	Previews may be slow for large-sized images and multiple images.
Slide show effects are displayed when I
have saved only one picture I want in the	The slide show effects will be displayed automatically in order to
memory card or when I pause the slide
	protect the panel. This is not an error.
show with multiple pictures saved in the
memory card.
	They are arranged according to the file names. The slide show display
In what order are the pictures, which are	order is determined in the order of number, upper-case letter, and
	lower-case letter. Please note that a file name can have up to 255
saved in the memory card, displayed?
	characters in languages that use the roman alphabet and up to 127 in
	other languages.
The slide show doesn’t start automatically.	Ensure that the <Startup Mode> is set to <Slideshow> in <Settings>
	- <General>.

•Ensure that the current time has been set correctly.

I have set <Auto Picture On/Off> but the	• The screen will not switch on automatically if you have turned the
	digital frame off by pressing [	] when <Auto Picture On/Off> has
screen doesn’t switch on automatically.
	been set. The screen switches on automatically only if the power has

been switched off automatically at the Auto Picture Off time.

This product is designed to reduce the file size of high-resolution

The pictures I copied from a USB memory pictures to fit the screen’s ideal resolution when they are copied onto or SD card onto the internal memory have the internal memory.

changed in resolution and file size. If you want to disable the settings, you can change to the original size by selecting <Settings> - <General> - <Frame Memory Copy>.