User’s Manual 36
Troubleshooting
Chek List
Note Before calling for service, check the information in this section to see if you can solve the problem yourself. If you do need assistance, please call the phone number on the warranty card, the phone number on
the Information section or contact your dealer.
1. General
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| Is the power cord connected | Check the power cord connection and |
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| properly? | supply. |
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| Can you see "No Connection, Check | Check the signal cable connection. |
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| Signal Cable" on the screen? |
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| If the power is on, reboot the | If the initial screen (the login screen) |
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| appears, boot the computer in the |
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| computer to see the initial |
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| applicable mode (the safe mode for |
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| screen(the login screen), |
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| Windows 98/95) and then change the |
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| which can be seen. |
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| frequency of the video card.(Refer to |
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| the Preset Display Modes) |
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| Note: If the initial screen (the login |
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| screen) does not appear, |
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| contact a service center or |
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| your dealer. |
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| Can you see "Sync. Out of Range" | You can see this message when the |
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| on the screen? | signal from the video card exceeds the |
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| maximum resolution and frequency that |
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| the monitor can properly handle. |
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| Adjust the maximum resolution and |
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| frequency applicable to the monitor. |
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| There is no image on the screen.Is | The monitor is in PowerSave mode. |
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| the power indicator on the monitor | Press a key on the keyboard or move |
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| blinking at 1 second intervals? |
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| the mouse to activate the monitor and |
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| restore the image on the screen. |
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| Have you locked the On Screen | Unlock the OSD by pressing the MENU |
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| Display (OSD) Menu to prevent |
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| button for at least 10 seconds. |
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| changes? |
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