| User’s Manual 39 |
Troubleshooting |
|
2. Multimedia |
|
Symptom | Solution |
There is no sound. | Connect the stereo input jack of the monitor to the stereo output jack of the |
| computer thoroughly by using the voice cable or adjust the volume. |
The sound is | Turnthe volume up to MAX. |
too weak. | If the sound is still too weak even after setting the volume on MAX, |
| adjust the volume of the sound card or software program in your computer. |
The sound is too | Turn the volume slightly down. |
sharp. | If using an extensive microphone, adjust the volume while keeping a certain |
| distance from the speaker. |
The sound is too | |
thick. |
|
The microphone is | Check to see if the connection cord of the microphone is connected properly |
not working. | and then try again. |
| The sound card in your computer should support the microphone input |
| function. Otherwise, change your sound card or use a microphone provided |
| with your computer. |
The sound is | Turn the volume down. |
distorted. | Place a magazine or a pad under the stand of your monitor. |
Check the following items if there is trouble with the monitor.
1.Check if the power cord and the cable are properly connected to the computer.
2.Check if the computer beeps more than 3 times when booting.
(If it does, request an
3.If you installed a new video card or if you assembled the PC, check if the installed the adapter (video) driver and the monitor driver.
4.Check if the scanning ratio of the video screen is set at 75Hz or 85Hz. (Do not exceed 60Hz when using the maximum resolution.)
5.If you have problems in installing the adapter (video) driver, boot the computer in Safe Mode, remove the Display Adapter at the “Control Panel, System, Device Administrator" and then reboot the computer to reinstall the adapter (video) driver.
Note If problems repeatedly occur, contact an authorized service center.
