"Unrecognized
monitor, Plug & Play
(VESA DDC) monitor
found".
Instructions.
See the video card manual to see if
the Plug & Play (VESA DDC)
function can be supported.
Install the monitor driver
according to the Driver Installation
Instructions.
Problems related to
Audio
No sound Ensure that the audio cable is
firmly connected to both the
audio-in port on your monitor and
the audio-out port on your sound
card.
(Refer to Connecting the Monitor)
Check the volume level.
Sound level is too low. Check the volume level.
If the volume is still too low after
turning the control to its
maximum, check the volume
control on the computer sound
card or software program.
Check the following items if there is trouble with the monitor.
1. Check if the power cord and the video cables are properly connected to the computer.
2. Check if the computer beeps more than 3 times when booting.
(If it does, request an after-service for the main board of the computer.)
3. If you installed a new video card or if you assembled the PC, check if the installed the adapter
(video) driver and the monitor driver.
4. Check if the scanning ratio of the video screen is set at 56 Hz ~ 75 Hz.
(Do not exceed 60 Hz when using the maximum resolution.)
5. If you have problems in installing the adapter (video) driver, boot the computer in Safe Mode,
remove the Display Adapter at the "Control Panel → System → Device Administrator" and
then reboot the computer to reinstall the adapter (video) driver.
If problems repeatedly occur, contact an authorized service center.
Q & A
Question Answer
How can I change the
frequency?
Frequency can be changed by reconfiguring the video card.
Note that video card support can vary, depending on the version
of the driver used. (Refer to the computer or the video card
manual for details.)
How can I adjust the resolution? Windows ME/XP/2000 : Set the resolution at the Control
Panel→Display→Settings.
* Contact the video card manufacturer for details.
How can I set the Power Saving
function?
Windows ME/XP/2000 : Set the function at BIOS-SETUP of the
computer or the screen saver. (Refer to Windows/Computer
Manual).
How can I clean the outer
case/LCD Panel?
Disconnect the power cord and then clean the monitor with a soft
cloth, using either a cleaning solution or plain water.
Do not leave any remains of the detergent nor scratch the case.
Do not allow any water to go inside the monitor.