Solving Common Problems
Before contacting the
Problem | Explanation/Solution |
The air conditioner does not operate at all
◆Check that the breaker used for the air conditioner is switched on.
◆Check that the indoor unit is turned on;
if necessary press the 
(On/Off) button on the remote control.
◆Check whether the Timer indicator on the indoor unit is switched on. If so:
-Wait until the
-Cancel the Timer (see page 17 for further details)
The air conditioner does not operate with the remote control
◆Check that there are no obstacles between you and the indoor unit.
◆Check the remote control batteries.
◆Check that you are close enough to the indoor unit (7 metres / yards or less).
No beep is heard when you press the 
(On/Off) button on the remote control
◆Check that you are pointing the remote control at the remote control sensor of the indoor unit.
◆Replace the remote control batteries if necessary.
The air conditioner does not cool or heat
◆Check that the correct operating mode has been selected (Cool, Auto, Heat).
◆The room temperature may be too low or too high.
◆Dust may be blocking the air filter guard; refer to page 21 for cleaning instructions.
◆Check that there is no obstacle in front of the outdoor unit.
The fan speed does not change | ◆ Check that the operating mode is set to Cool, Heat or Fan ; | ||||||||
when you press the | button | in the Auto, Turbo, Long and Dry mode, the fan speed is | |||||||
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The air flow direction does not | ◆ Check that the air conditioner has been switched on; if necessary, | ||||||||
change when you press the | press the |
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The Timer is not correctly triggered | ◆ Check that the timer has been programmed correctly; | ||||||||
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Odour is permeated in the room | ◆ Air the room. |
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during air conditioning |
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