Solving Common Problems

Before contacting the after-sales service, perform the following simple checks. They may save you the time and expense of an unnecessary call.

Problem

Explanation/Solution

The air conditioner does not operate at all

Check that the breaker used for the air conditioner is switched on. Check that the operation indicator on the indoor unit is on;

if necessary press the button on the remote control.

Check whether the Timer indicator on the indoor unit is switched on. If so:

-Wait until the switch-on time is reached and the air conditioner starts up automatically

-Cancel the timer (see pages 15 and 16 for further details)

The air conditioner does not operate with the remote control

Check that there are no obstacles between you and the indoor unit. Check the remote control batteries.

Check that you are close enough to the indoor unit (seven meters/yards or less).

No beep is heard when you press

the on the remote control

Check that you are pointing the remote control at the remote control sensor in the right of the indoor unit.

Replace the remote control batteries if necessary.

The air conditioner does not cool Check that the correct operating mode has been selected

or heat(Auto, Cool, Heat).

The room temperature may be too low or too high.

Dust may be blocking the air filter guard; refer to page 21 for cleaning instructions.

Check that there is no obstacle in front of the outdoor unit.

When heating, the required room temperature is never reached and the air conditioner frequently stops

Check that the required temperature has been set correctly. Increase the fan speed.

If the air flow is directed upwards, use the remote control to direct it downwards.

The fan speed does not change

Check that the operating mode is set to the Auto, Cool, Heat or Fan

when you press the

button

mode ; in the Dry mode, the fan speed changes automatically.

The air flow direction does not Check that the air conditioner has been switched on; if necessary,

change when you press the press the button on the remote control. button

The timer is not correctly triggered Check that the timer has been programmed correctly; see pages 15 and 16.

Odour is permeated in the room Air the room. during air conditioning

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Samsung AQ18FANSER, AQ09FAN manual Solving Common Problems, Air conditioner does not operate at all, When you press Button

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