Common Linux Problems

Problem

 

Possible Cause and Solution

 

 

 

The machine doesn't print

• Check if the printer driver is installed in your system.

 

 

 

Open MFP configurator and switch to the Printers tab in

 

 

Printers configuration window to look at the list of

 

 

available printers. Make sure that your machine is

 

 

displayed on the list. If not, please, invoke Add new

 

 

printer wizard to set up your device.

 

Check if the printer is started. Open Printers

 

 

configuration and select your machine on the printers list.

 

 

Look at the description in the Selected printer pane. If its

 

 

status contains "(stopped)" string, please, press the Start

 

 

button. After that normal operation of the printer should

 

 

be restored. The "stopped" status might be activated

 

 

when some problems in printing occurred. For instance,

 

 

this could be an attempt to print document when MFP

 

 

port is claimed by a scanning application.

 

• Check if the MFP port is not busy. Since functional

 

 

components of MFP (printer and scanner) share the same

 

 

I/O interface (MFP port), the situation of simultaneous

 

 

access of different "consumer" application to the same

 

 

MFP port is possible. To avoid possible conflicts, only one

 

 

of them at a time is allowed to gain control over the

 

 

device. The other "consumer" will encounter "device

 

 

busy" response. You should open MFP ports configuration

 

 

and select the port assigned to your printer. In the

 

 

Selected port pane you can see if the port is occupied by

 

 

some other application. If this is the case, you should

 

 

wait for completion of the current job or should press

 

 

Release port button, if you are sure that the present

 

 

owner is not functioning properly.

 

• Check if your application has special print option such as

 

 

"-oraw". If "-oraw" is specified in the command line

 

 

parameter then remove it to print properly. For Gimp

 

 

front-end, select "print" -> "Setup printer" and edit

 

 

command line parameter in the command item.

 

 

 

The machine does not

Check if your machine is attached to your computer.

appear on the scanners list

 

Make sure that it is connected properly via the USB port

 

 

 

 

and is turned on.

 

• Check if the scanner driver for you machine is installed in

 

 

your system. Open MFP Configurator, switch to Scanners

 

 

configuration, then press Drivers. Make sure that driver

 

 

with a name corresponding to your machine's name is

 

 

listed in the window.

 

 

 

8.20TROUBLESHOOTING

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Samsung SCX-4100 manual Common Linux Problems, Problem Possible Cause and Solution