Condition

Possible cause

Suggested solutions

 

 

 

 

 

The machine

The paper source

For many software applications, the paper

 

selects print

selection in the printer

source selection is found under the

 

materials from

properties may be

Paper tab within the printer properties.

 

the wrong

incorrect.

Select the correct paper source. See

 

paper source.

 

page 3.8.

 

 

 

 

 

A print job is

The job may be very

Reduce the complexity of the page or try

 

extremely

complex.

adjusting the print quality settings.

 

slow.

 

The maximum print speed of your

 

 

 

 

 

 

machine is 15 PPM for Letter-sized paper

 

 

 

14 PPM for A4-sized paper.

 

 

 

 

 

 

If you are using

From the Start menu, choose Settings

 

 

Windows 9x/Me, the

and Printers. Right-click the Samsung

 

 

Spooling Setting may

SCX-4100 Series printer icon, choose

 

 

be set incorrectly.

Properties, click the Details tab, and

 

 

 

then choose the Spool Settings button.

 

 

 

Select the spool setting you want.

 

 

 

 

 

Half the page

The page orientation

Change the page orientation in your

 

is blank.

setting may be

application. See page 3.3.

 

 

incorrect.

 

 

 

 

 

 

 

The paper size and the

Ensure that the paper size in the printer

 

 

paper size settings do

driver settings matches the paper in the

 

 

not match.

tray.

 

 

 

 

 

The machine

The printer cable is

Disconnect the printer cable and

 

prints, but the

loose or defective.

reconnect. Try a print job that you have

 

text is wrong,

 

already printed successfully. If possible,

 

garbled, or

 

attach the cable and the machine to

 

incomplete.

 

another computer and try a print job that

 

 

 

you know works. Finally, try a new printer

 

 

 

cable.

 

 

 

 

 

 

The wrong printer

Check the application’s printer selection

 

 

driver was selected.

menu to ensure that your machine is

 

 

 

selected.

 

 

 

 

 

 

The software

Try printing a job from another

 

 

application is

application.

 

 

malfunctioning.

 

8

 

 

 

 

The operating system

Exit Windows and reboot the computer.

 

is malfunctioning.

Turn the machine off and then back on

 

 

 

again.

 

 

 

 

 

TROUBLESHOOTING 8.11

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Samsung SCX-4100 manual Machine Paper source, Selects print, Paper size settings do, Text is wrong, Cable Wrong printer