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Samsung SCX-4100 manual Troubleshooting

Models: SCX-4100

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Chapter 8: T ROUBLESHOOTING

Clearing Paper Jams	8.2
In the Paper Tray	8.2
In the Paper Exit Area	8.3
In the Fuser Area or Around the Toner Cartridge	8.5
In the Manual Feeder	8.6
Tips for Avoiding Paper Jams	8.6
Clearing LCD Error Messages	8.8
Solving Problems	8.9
Paper Feeding Problems	8.9
Printing Problems	8.10
Printing Quality Problems	8.13
Copying Problems	8.18
Scanning Problems	8.19
Common Linux Problems	8.20

Appendix A: S PECIFICATIONS

General Specifications	A.2
Scanner and Copier Specifications	A.3
Printer Specifications	A.4
Paper Specifications	A.5
Overview	A.5
Supported Sizes of Paper	A.6
Guidelines for Using Paper	A.7
Paper Specifications	A.8
Paper Output Capacity	A.8
Paper Storage Environment	A.9
Envelopes	A.10
Labels	A.12
Transparencies	A.12

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Samsung SCX-4100 manual Troubleshooting

Contents

Page About the User’s Guides Contents Printing Using Your Printer in Linux Troubleshooting Important Precautions and Safety Information Page Laser Safety Statement Ozone Safety Power SaverRecycling Radio Frequency Emissions Canadian Radio Interference RegulationsFCC Information to the User Declaration of Conformity European Countries Approvals and CertificationsEC Certification Replacing the Fitted Plug for UK Only Page Differences Between British and American English Getting Started Quick Install Guide UnpackingStarter Toner Cartridge Selecting a Location Clearance SpaceRear View Understanding the Component LocationFront View These are the main components of your machineControl Panel Functions Installing the Toner Cartridge Getting Started Loading Paper Changing the Paper Size in the Paper Tray Getting Started Making Connections Using a Parallel Cable Windows onlyUsing a USB Cable See your computer User’s Guide if you need helpTo the USB port on your computer Turning the Machine On Windows GDI Driver Remote Control PanelAbout Samsung Software Linux DriverPrinter Driver Features Feature Printer DriverFit to page printing Scale printing Watermark Overlay Installing Samsung Software in Windows System RequirementsInstalling Samsung Software Getting Started Getting Started Installing Samsung SmarThru Click Install SmarThruCopy components to produce professional quality copies Repairing Software When the installation is finished, click FinishUninstalling the MFP Driver Removing SoftwareUninstalling Samsung SmarThru Setting Up the Machine System Changing the Display LanguageSetting the Paper Size and Type Using the Save Modes Toner Save ModePower Save Mode Memo Paper Handling Paper Type Input Source/Capacity Paper Tray Selecting Print MaterialsType, Input Sources and Capacities Plain paperGuidelines for Paper and Special Materials Selecting an Output Location Printing to the Front Output Tray Face down Printing to the Rear Output Slot Face up Be careful not to pinch your fingersTransparencies Paper Handling Loading Paper in the Paper Tray Using the Manual Feeder Paper Handling Setting the Paper Type and Size for Manual Feeder Memo Printing Printing a Document in Windows LandscapePortrait Select the Samsung SCX-4100 Series printer Canceling a Print Job Double-click the Samsung SCX-4100 Series iconFrom the Document menu Using a Favorite Setting Using HelpSize Setting Paper PropertiesProperty Description Copies Loaded in the trayType Setting Graphic PropertiesProperty Description Source Select Color PaperQuality To print a documentToner Save AdvancedPrinting Multiple Pages on One Sheet of the Paper Download as Bit Image When thisWhen the Print All Text Black option is Property Description Advanced True Type OptionsRight, Then Down, Then Left, Then Printing a Reduced or Enlarged Document You can scale your print job on aFitting Your Document to a Selected Paper Size Printing Posters Using Watermarks Using an Existing WatermarkClick Ok and start printing Creating a Watermark Editing a Watermark Deleting a WatermarkCreating a New Page Overlay Using OverlaysWhat is an Overlay? Click the Extras tab and click Edit in the Overlay sectionEdit Overlays window, click Create Overlay Using a Page Overlay Deleting a Page Overlay Click Delete OverlaySetting Up the Locally Shared Printer Setting Up the Host ComputerWindows 9x/Me Setting Up the Client Computer Windows NT 4.0/2000/XPSelect Local Port and click New Port Copying Loading Paper for Copying Preparing a DocumentMaking a Copy Copying Number of Copies Setting Copy OptionsDarkness Press No. of CopiesReduced/Enlarged Copying Original Type Using Special Copy Features Clone CopyingAuto Fit Copying Sided in 1 page Copying Up Copying Poster Copying Changing the Default Settings Setting the Time Out Option Scanning Scanning Using Samsung SmarThru Scanning BasicsSmarThru 4 window opens Scan ToPrint ImageCopy ApplicationSetting To use on-line help fileWeb Scanning Process with TWAIN- enabled Software Using Your Printer Linux Getting Started Recommended Hardware Requirements Installing the MFP DriverSupported OS SoftwareInstalling the MFP Driver Click Install When the welcome screen appears, click NextWhen the installation is completed, click Finish Click Uninstall Click Next Click FinishUsing the MFP Configurator Opening the MFP ConfiguratorDouble-click MFP Configurator on the desktop Printers Configuration Printers TabScanners Configuration Classes TabClasses tab shows the list of the available printer classes MFP Ports Configuration Sharing Ports Between Printers and ScannersConfiguring Printer Properties Printing a Document Printing from ApplicationsChange the printer and print job properties Device using the standard Cups way directly from Printing FilesScanning a Document Click PropertiesDrag the pointer to set the image area to be scanned Using Your Printer in Linux Using Preset Job Type Settings Using the Image Editor You can use the following tools to edit the imageTools Function Number of degrees from the drop-down list Size manually, or set the rate to scaleProportionally, vertically or horizontally Allows you to flip the image vertically orMemo Maintenance Press Start/Enter Printing the System Data ListClearing the Memory System data list prints outCleaning Your Machine Cleaning the OutsideCleaning the Inside Maintenance Cleaning the Document Glass Saving Toner Maintaining the Toner CartridgeToner Cartridge Storage Expected Cartridge LifeReinstall the cartridge and close the front cover Redistributing TonerOpen the front cover Replacing the Toner Cartridge Consumables and Replacement Parts Cleaning the DrumItems Using the Remote Control Panel Select Samsung SCX-4100 Series and then Remote Control PanelTroubleshooting Clearing Paper Jams Paper TrayMessage Location of Jam Go to Paper Exit Area Troubleshooting Fuser Area or Around the Toner Cartridge Tips for Avoiding Paper Jams Select 90 degrees Click Clearing LCD Error Messages Display Meaning Suggested solutionsSolving Problems Paper Feeding ProblemsCondition Suggested solutions Printing Problems Condition Possible cause Suggested solutionsSelect Samsung SCX-4100 Series as Selects print Paper size settings doMachine Paper source Text is wrongSelect Download as Bit Image Advanced Options windowPrinting Quality Problems Toner specksDropouts If black vertical streaks appear on Clean the LSU Clean the LSU. SeeClean the inside of the machine. See See Replacing the Toner Cartridge onSkew ScatterCharacters Curl or waveSee On page A.5Rotating the paper 180 in the tray Black pagesCurl Copying Problems Scanning Problems Common Linux Problems Problem Possible Cause and SolutionIs not functioning properly To identify the source of the problem, you should openList Dev/mfp4, so scanner on USB0 relates to /dev/mfp4Please install the LPP first Installed both LinuxSymbolic link to lpr printing command, which is If you want to uninstall only one of them, pleasePrinter Specifications General SpecificationsScanner and Copier Specifications Paper Specifications~ 163 g/m2, 16 ~ 43 lb General SpecificationsPackage Weight Paper 2.5 Kg Plastic 0.7 Kg Characters x 2 linesScanner and Copier Specifications Min x 127 mm 3 x 5 Printer SpecificationsEnvelope C6, Envelope Monarch, Envelope B5 Max x 356 mm 8.5 x 14Paper Specifications OverviewSize mm/in Weight Capacity Supported Sizes of PaperTry another kind of paper Guidelines for Using PaperAdhesion, problems with Smooth, or embossed Proof wrappingPaper Specifications Paper Output CapacitySecond Paper Storage Environment Envelopes Envelopes with Double Side SeamsEnvelope Storage Envelopes with Adhesive Strips or FlapsEnvelope Margins Type of Address Minimum MaximumLabels TransparenciesIndex Page Uninstalling MFP driver Remote Control Panel 1.23 SmarThruMode, change Watermarks, use Visit us at