Condition

Suggested solutions

 

 

Wrinkles or

• Ensure that the paper is loaded properly.

creases

• Check the paper type and quality. See “Paper Specifications”

 

on page A.5.

 

• Turn the stack of paper over in the paper tray. Also try

 

rotating the paper 180° in the tray.

• Try printing to the rear output slot.

Back of printouts

Check for leaking toner. Clean the inside of the machine.

are dirty

See page 7.3.

 

Black pages

• The toner cartridge may not be installed properly. Remove

 

 

 

 

the cartridge and reinsert.

 

A

 

 

• The toner cartridge may be defective and need replacing.

 

 

 

 

 

 

Remove the toner cartridge and install a new one. See

 

 

 

“Replacing the Toner Cartridge” on page 7.8.

 

 

 

 

 

 

 

 

• The machine may require repair. Contact a service

 

 

 

 

representative.

 

 

 

 

 

 

 

 

 

 

 

Loose toner

• Clean the inside of the machine. See page 7.3.

 

 

 

 

• Check the paper type and quality. See “Paper Specifications”

 

 

 

 

 

 

 

 

on page A.5.

 

 

 

 

• Remove the toner cartridge and install a new one. See

 

 

 

 

“Replacing the Toner Cartridge” on page 7.8.

 

 

 

 

• If the problem persists, the machine may require repair.

 

 

 

 

Contact a service representative.

 

 

 

 

 

 

 

 

 

 

8.16TROUBLESHOOTING

Page 145
Image 145
Samsung SCX-4100 manual On page A.5, Rotating the paper 180 in the tray, See, Black pages, Loose toner