Troubleshooting | Samsung SCX-4100 manual

8 TROUBLESHOOTING

This chapter gives helpful information for what to do if you encounter an error.

This chapter includes:

•Clearing Paper Jams

•Clearing LCD Error Messages

•Solving Problems

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Samsung SCX-4100 manual Troubleshooting

Contents

Page About the User’s Guides Contents Printing Using Your Printer in Linux Troubleshooting Important Precautions and Safety Information Page Laser Safety Statement Power Saver Ozone SafetyRecycling Canadian Radio Interference Regulations Radio Frequency EmissionsFCC Information to the User Approvals and Certifications Declaration of Conformity European CountriesEC Certification Replacing the Fitted Plug for UK Only Page Differences Between British and American English Getting Started Unpacking Quick Install GuideStarter Toner Cartridge Selecting a Location Clearance Space Rear View Understanding the Component LocationFront View These are the main components of your machine Control Panel Functions Installing the Toner Cartridge Getting Started Loading Paper Changing the Paper Size in the Paper Tray Getting Started Making Connections Using a Parallel Cable Windows onlyUsing a USB Cable See your computer User’s Guide if you need help To the USB port on your computer Turning the Machine On Windows GDI Driver Remote Control PanelAbout Samsung Software Linux Driver Feature Printer Driver Printer Driver FeaturesFit to page printing Scale printing Watermark Overlay Installing Samsung Software in Windows System Requirements Installing Samsung Software Getting Started Getting Started Installing Samsung SmarThru Click Install SmarThru Copy components to produce professional quality copies Repairing Software When the installation is finished, click Finish Uninstalling the MFP Driver Removing Software Uninstalling Samsung SmarThru Setting Up the Machine System Changing the Display Language Setting the Paper Size and Type Toner Save Mode Using the Save ModesPower Save Mode Memo Paper Handling Paper Type Input Source/Capacity Paper Tray Selecting Print MaterialsType, Input Sources and Capacities Plain paper Guidelines for Paper and Special Materials Selecting an Output Location Printing to the Front Output Tray Face down Be careful not to pinch your fingers Printing to the Rear Output Slot Face upTransparencies Paper Handling Loading Paper in the Paper Tray Using the Manual Feeder Paper Handling Setting the Paper Type and Size for Manual Feeder Memo Printing Printing a Document in Windows LandscapePortrait Select the Samsung SCX-4100 Series printer Double-click the Samsung SCX-4100 Series icon Canceling a Print JobFrom the Document menu Using a Favorite Setting Using Help Size Setting Paper PropertiesProperty Description Copies Loaded in the tray Type Setting Graphic PropertiesProperty Description Source Select Color Paper Quality To print a documentToner Save Advanced Printing Multiple Pages on One Sheet of the Paper Download as Bit Image When thisWhen the Print All Text Black option is Property Description Advanced True Type Options Right, Then Down, Then Left, Then Printing a Reduced or Enlarged Document You can scale your print job on a Fitting Your Document to a Selected Paper Size Printing Posters Using an Existing Watermark Using WatermarksClick Ok and start printing Creating a Watermark Editing a Watermark Deleting a Watermark Creating a New Page Overlay Using OverlaysWhat is an Overlay? Click the Extras tab and click Edit in the Overlay section Edit Overlays window, click Create Overlay Using a Page Overlay Deleting a Page Overlay Click Delete Overlay Setting Up the Host Computer Setting Up the Locally Shared PrinterWindows 9x/Me Setting Up the Client Computer Windows NT 4.0/2000/XP Select Local Port and click New Port Copying Loading Paper for Copying Preparing a Document Making a Copy Copying Number of Copies Setting Copy OptionsDarkness Press No. of Copies Reduced/Enlarged Copying Original Type Using Special Copy Features Clone Copying Auto Fit Copying Sided in 1 page Copying Up Copying Poster Copying Changing the Default Settings Setting the Time Out Option Scanning Scanning Using Samsung SmarThru Scanning Basics SmarThru 4 window opens Scan To Print ImageCopy Application To use on-line help file SettingWeb Scanning Process with TWAIN- enabled Software Using Your Printer Linux Getting Started Recommended Hardware Requirements Installing the MFP DriverSupported OS Software Installing the MFP Driver Click Install When the welcome screen appears, click Next When the installation is completed, click Finish Click Uninstall Click Next Click Finish Opening the MFP Configurator Using the MFP ConfiguratorDouble-click MFP Configurator on the desktop Printers Configuration Printers Tab Classes Tab Scanners ConfigurationClasses tab shows the list of the available printer classes MFP Ports Configuration Sharing Ports Between Printers and Scanners Configuring Printer Properties Printing from Applications Printing a DocumentChange the printer and print job properties Device using the standard Cups way directly from Printing Files Scanning a Document Click Properties Drag the pointer to set the image area to be scanned Using Your Printer in Linux Using Preset Job Type Settings You can use the following tools to edit the image Using the Image EditorTools Function Number of degrees from the drop-down list Size manually, or set the rate to scaleProportionally, vertically or horizontally Allows you to flip the image vertically or Memo Maintenance Press Start/Enter Printing the System Data ListClearing the Memory System data list prints out Cleaning the Outside Cleaning Your MachineCleaning the Inside Maintenance Cleaning the Document Glass Saving Toner Maintaining the Toner CartridgeToner Cartridge Storage Expected Cartridge Life Redistributing Toner Reinstall the cartridge and close the front coverOpen the front cover Replacing the Toner Cartridge Cleaning the Drum Consumables and Replacement PartsItems Using the Remote Control Panel Select Samsung SCX-4100 Series and then Remote Control Panel Troubleshooting Paper Tray Clearing Paper JamsMessage Location of Jam Go to Paper Exit Area Troubleshooting Fuser Area or Around the Toner Cartridge Tips for Avoiding Paper Jams Select 90 degrees Click Clearing LCD Error Messages Display Meaning Suggested solutions Paper Feeding Problems Solving ProblemsCondition Suggested solutions Condition Possible cause Suggested solutions Printing ProblemsSelect Samsung SCX-4100 Series as Selects print Paper size settings doMachine Paper source Text is wrong Select Download as Bit Image Advanced Options window Toner specks Printing Quality ProblemsDropouts If black vertical streaks appear on Clean the LSU Clean the LSU. SeeClean the inside of the machine. See See Replacing the Toner Cartridge on Skew ScatterCharacters Curl or wave See On page A.5Rotating the paper 180 in the tray Black pages Curl Copying Problems Scanning Problems Common Linux Problems Problem Possible Cause and Solution Is not functioning properly To identify the source of the problem, you should openList Dev/mfp4, so scanner on USB0 relates to /dev/mfp4 Please install the LPP first Installed both LinuxSymbolic link to lpr printing command, which is If you want to uninstall only one of them, please Printer Specifications General SpecificationsScanner and Copier Specifications Paper Specifications ~ 163 g/m2, 16 ~ 43 lb General SpecificationsPackage Weight Paper 2.5 Kg Plastic 0.7 Kg Characters x 2 lines Scanner and Copier Specifications Min x 127 mm 3 x 5 Printer SpecificationsEnvelope C6, Envelope Monarch, Envelope B5 Max x 356 mm 8.5 x 14 Paper Specifications Overview Size mm/in Weight Capacity Supported Sizes of Paper Try another kind of paper Guidelines for Using PaperAdhesion, problems with Smooth, or embossed Proof wrapping Paper Output Capacity Paper SpecificationsSecond Paper Storage Environment Envelopes Envelopes with Double Side Seams Envelope Storage Envelopes with Adhesive Strips or FlapsEnvelope Margins Type of Address Minimum Maximum Labels Transparencies Index Page Remote Control Panel 1.23 SmarThru Uninstalling MFP driverMode, change Watermarks, use Visit us at