Samsung AQ100 manual Turn the camera on

Before contacting a service center

The flash does not fire.

Flash off mode has been selected.

Disengage flash off mode.

The camera mode can't use the flash .

Refer to the FLASH instructions (p.35).

Incorrect date and time is displayed.

The date and time have been set incorrectly or the camera has adopted the default settings.

Reset the date and time.

The camera buttons do not operate.

The camera has malfunctioned.

Remove/re-insert battery and switch the camera on.

A card error has occurred while the memory card is in the camera. The memory card format is incorrect.

Re-format the memory card. (p.58)

The images don't play back.

Incorrect file name (Violation of DCF format).

Do not change the image file name.

Color of image is different to the original scene.

White balance or effect setting is incorrect.

Select the appropriate White balance and effect.

Images are too bright.

Exposure is excessive.

Reset exposure compensation.

No image on external screen.

The external screen has not been connected properly to the camera.

Check the connection cables.

There are incorrect files on the memory card. Insert a memory card that has correct files.

The [Removable Disk] file does not appear in my computer’s file system. The cable connection is incorrect.

Check the connection. The camera is off.

Turn the camera on.

The operating system is not Windows XP, Vista, 7 / Mac OS 10.4. Alternatively the PC does not support USB.

Install Windows XP, Vista, 7 on a PC or Mac OS 10.4 or later on a computer that supports USB.

A part of the LCD screen does not occasionally turn on or a spot appears.

Although the LCD screen is manufactured with high precision technology, the precision pixels occasionally do not light or red, white, and blue spots appear.

This phenomenon does not affect the quality of the recorded image and it is not a malfunction.

A vertical line appears on the LCD screen when taking a picture of a

bright object.

If a subject is reflecting a very bright light, a gray, black, red, or purple vertical line may appear.

This is a phenomenon called smear and it does not affect the quality of the recorded image. This is not a malfunction.

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