appendix

TROUBLESHOOTING

Refer to the following chart if the air conditioner operates abnormally. This may save time and unnecessary expenses.

PROBLEM

SOLUTION

 

 

The air conditioner does

• Because of the protective mechanism, the appliance does not start

not operate immediately

operating immediately to keep the unit from overloading.

after it has been

The air conditioner will start in 3 minutes.

restarted.

 

 

 

The air conditioner does

• Check that the power plug is properly connected. Insert the power plug

not work at all.

into the wall socket correctly.

 

• Check if the circuit breaker is switched off.

 

• Check if there is a power failure.

 

• Check your fuse. Make sure it is not blown out.

 

 

The temperature does

• Check if you selected Fan mode.

not change.

Press the Mode button on the remote control to select another mode.

 

 

The cool(warm) air does

• Check if the set temperature is higher(lower) than the current temperature.

not come out of the air

Press the Temp or button on the remote control to change the set

conditioner.

temperature. Press the Temp or button to increase or decrease the

 

temperature.

 

• Check if the air filter is blocked by dirt. Clean the Air filter every two weeks.

 

• Check if the air conditioner has just been turned on. If so, wait 3 minutes.

 

 

The fan speed does not

• Check if you selected Auto or Dry mode.

change.

The air conditioner automatically adjusts the fan speed to Auto in Auto/Dry

 

mode.

 

 

Timer function does not

• Check if you press the Set/Cancel button on the remote control after you

set.

have set the time.

 

 

Odors permeate in the

• Check if the appliance is running in a smoky area or if there is a smell

room during operation.

entering from outside. Operate the air conditioner in Fan mode or open

 

the windows to air out the room.

 

 

The air conditioner

• A bubbling sound may be heard when the refrigerant is circulating through

makes a bubbling sound.

the compressor. Let the air conditioner operate in a selected mode.

 

 

Water is dripping from

• Check if the air conditioner has been cooling for an extended period of

the air flow blades.

time with the air flow blades pointed downwards. Condensation may

 

generate due to the difference in temperature.

 

 

Remote control is not

• Check if your batteries are depleted.

working.

• Make sure batteries are correctly installed.

 

• Make sure nothing is blocking your remote control sensor.

 

• Check that there are strong lighting apparatus near the air conditioner.

 

Strong light which comes from fluorescent bulbs or neon signs may

 

interrupt the electric waves.

 

 

AUTO- DIAGNOSTIC FUNCTION

This air conditioner has an auto-diagnostic function in case a failure will happen.When error occurs, the Lamp will blink.

Before contacting customer call center green number, please ask to installer to make a double check of installation unless there’s a full evidence of SAMSUNG product problem.

32_ appendix

AQ09U@@ series_IB_E_29792A_11.17.08.indd 32

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Samsung AQV09UGAN, AQV24UGAX, AQV24UGAN, AQV18UGAN, AQV18UGAX, AQV12UGAN, AQV12UGAX, AQV09UGAX manual Appendix, Troubleshooting
Page 31 Page 33

AQV18UGAN, AQV24UGAX, AQV09UGAX, AQV09UGAN, AQV12UGAX specifications

Samsung has consistently pushed the boundaries of air conditioning technology, and their latest lineup, consisting of the AQV18UGAX, AQV12UGAN, AQV24UGAN, AQV12UGAX, and AQV09UGAN models, exemplifies this commitment. These air conditioners feature advanced engineering meant to provide energy-efficient cooling solutions for various spaces.

The AQV series air conditioners utilize Samsung's innovative Digital Inverter technology. This technology works to maintain the desired temperature without constantly switching the compressor on and off, leading to significant energy savings and reduced wear and tear on the unit. With a focus on efficiency, these models achieve impressive energy efficiency ratings, which is not only beneficial for your wallet but also contributes to environmentally-friendly practices.

One of the standout features of the AQV models is the Copeland scroll compressor, known for its reliability and quiet operation. This ensures that users enjoy a peaceful environment without the disruptive noise that traditional air conditioners often produce. The noise levels are further minimized thanks to the thoughtfully designed exterior casing and the optimization of the airflow system.

In terms of user-oriented features, Samsung has equipped the AQV air conditioners with a user-friendly remote control and an intuitive interface. Customers can easily select their desired settings, including multiple cooling modes, fan speeds, and timer functions, allowing for a tailored cooling experience. Additionally, the models come with an automatic restart function, ensuring that your air conditioning continues to function seamlessly after a power outage.

The aesthetic design of these air conditioners is also noteworthy. With a sleek and modern appearance, the AQV models can easily blend into any contemporary interior, making them not just functional but also a stylish addition to homes or offices.

Maintenance is simplified with features such as a washable and reusable air filter, ensuring optimal air quality and reducing the need for frequent replacements. This makes the AQV models not only user-friendly but also a long-term investment in comfort and convenience.

Overall, the Samsung AQV18UGAX, AQV12UGAN, AQV24UGAN, AQV12UGAX, and AQV09UGAN models represent a holistic approach to indoor climate control, combining advanced technology, energy efficiency, user comfort, and contemporary design to meet the diverse needs of consumers looking for reliable and effective air conditioning solutions.
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