Troubleshooting

Cleaning and Maintenance

Problem

Solution

 

 

 

• Replace the batteries in the remote control with new ones.

The remote control does

• Make sure that nothing is blocking the remote control sensor.

• Check whether there are strong lighting apparatus near the air conditioner.

not work.

 

Strong light which comes from fluorescent bulbs or neon signs may interrupt

 

the electric waves.

 

 

The Timed on/off function

• Check whether you pressed the SET button on the remote control after

does not work.

setting the time.

 

 

The indicator blinks

• Press the Power button to turn off the air conditioner or disconnect the power

continuously.

plug. If the indicator is still blinking, contact the service centre.

 

 

 

• Check whether the air conditioner is running in a smoky area. Ventilate the

Odours permeate in the

room or operate the air conditioner in the Fan mode for 3 to 4 hours. (There

room during operation.

are no components used in the air conditioner that emit a strong odour.)

 

• Check whether the drains are clean. Clean them regularly.

 

 

An error is indicated.

• If the indoor unit indicator blinks, contact the nearest service centre. Be sure

to pass the error code to the service centre.

 

 

 

Noise is generated.

• When refrigerant flow changes, noise may be generated, depending on the

status of the air conditioner. This is a normal operation.

 

 

 

Smoke is generated from

• If may not be a fire but it can be a steam generated from the outdoor heat

the outdoor unit.

exchanger while the defrost function is running in the Heat mode in winter.

 

 

Water drops from the pipe

• Condensation may develop when the ambient temperature changes

connections of the outdoor

excessively. This is a normal operation.

unit.

 

 

 

To perform its antimicrobial function this product has been treated with the biocide substance Silver zinc zeolite.

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Samsung AR12NXWSAURNEU Not work, Electric waves, Timed on/off function, Does not work Setting the time Indicator blinks

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