Troubleshooting Guide

Before contacting the service center, check the following. It will save your time and the expense of an unnecessary call.

Problem

Explanation/Solution

The air conditioner does not operate.

Check if the circuit breaker of the air conditioner is switched on.

Check if the air conditioner is turned on. If necessary, press the

(On/Off) button on the remote control.

Check if the Timer indicator on the indoor unit is on.

If so:

-Wait until the set time is reached and the air conditioner starts automatically.

-Cancel the Timer. (See pages 20 and 21 for further details)

The air conditioner does not operate with the remote control.

Check if there are no obstacles in front of the indoor unit.

Check the remote control batteries.

Make sure that you are within 7 meters from the indoor unit.

No beep is heard when you press the (On/Off) button on the remote control.

Check if you are pointing the remote control at the remote control sensor on the right side of the indoor unit.

Replace the remote control batteries if necessary.

The air conditioner does not cool or heat.

Check if the correct operating mode has been selected (Auto, Cool, Heat).

The room temperature may be too low or too high.

Check if the air filter is dirty; refer to page 27 for cleaning instructions.

Check that there is no obstacle in front of the outdoor unit.

When heating, the required room temperature is never reached and the air conditioner frequently stops.

Check if the required temperature is set correctly.

Increase the fan speed.

If the airflow is directed upwards, set the blade downwards with the remote control.

The fan speed does not change

Check if the mode is set to the Cool, Heat or Fan mode;

when you press the

button.

in the Auto and Dry mode, the fan speed changes automatically.

The airflow direction does not Check if the air conditioner has been turned on; if necessary, press

change when you press thethe (On/Off) button on the remote control.

button.

The timer is not correctly triggered. Check if the timer is set correctly; see pages 20 and 21.

Odor permeates into the

You can use the Fan mode to ventilate your room.

room during operation.

 

 

 

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Samsung AS09HM3N/SER, AS24HM3N/SER manual Troubleshooting Guide

AS24HM3N/SER, AS09HM3N/SER specifications

Samsung has long been a leader in the HVAC industry, and their AS09HM3N/SER and AS24HM3N/SER models continue that tradition by combining cutting-edge technology with user-friendly features. These air conditioning units are designed to provide energy-efficient cooling solutions while maintaining a comfortable indoor environment.

The AS09HM3N/SER unit is perfect for smaller spaces, delivering a capacity of 2.5 kW. It makes a significant impact in bedrooms, living rooms, or small offices, ensuring that the air remains cool and pleasant during the hot summer months. On the other hand, the AS24HM3N/SER model offers a more powerful cooling capacity of 7.0 kW, making it an ideal choice for larger spaces such as open-plan areas or commercial settings.

One of the key features of both models is their inverter technology. This innovative technology allows the air conditioner to adjust its cooling output based on the room temperature, promoting energy efficiency and reducing electricity bills. Inverter-driven units operate more quietly compared to conventional models, ensuring that they do not disrupt daily activities or sleep.

The indoor units are also equipped with a streamlined design that enhances their aesthetic appeal, allowing them to blend seamlessly with various interior styles. Moreover, the high-density filter systems employed in these models are designed to purify the air, capturing even the smallest dust particles. This is particularly beneficial for allergy sufferers, as it helps to reduce airborne allergens.

Additionally, both models come with Wi-Fi connectivity, allowing users to control their air conditioning units remotely via a smartphone app. This feature offers convenience and flexibility, enabling users to adjust settings from anywhere, ensuring that their space is at the desired temperature upon arrival.

In terms of energy efficiency, both models boast high energy ratings, making them environmentally friendly choices. The use of eco-friendly refrigerants further enhances their appeal, aligning with global sustainability efforts.

In conclusion, the Samsung AS09HM3N/SER and AS24HM3N/SER air conditioning units offer a blend of powerful performance, advanced technology, and thoughtful design. With features like inverter technology, high-density filters, and Wi-Fi connectivity, these models stand out in a crowded marketplace, ensuring that users can enjoy a comfortable environment tailored to their needs. Whether for personal use or in a commercial setting, Samsung delivers reliable cooling solutions that prioritize efficiency and comfort.