Solving Common Problems
Before contacting the
Problem | Explanation/Solution |
The air conditioner does not operate at all
◆Check that the breaker used for the air conditioner is switched on.
◆Check that the OPERATION indicator on the indoor unit is on;
if necessary press 
(On/Off) on the remote control.
◆Check whether the TIMER indicator on the indoor unit is switched on. If so:
-Wait until the
-Cancel the timer (see page 19 for further details)
The air conditioner does not operate with the remote control
◆Check that there are no obstacles between you and the indoor unit.
◆Check the remote control batteries.
◆Check that you are close enough to the indoor unit (seven metres/ yards or less).
No beep is heard when you press | ◆ Check that you are pointing the remote control at the infrared sensor |
(On/Off) on the remote control | in the middle of the indoor unit. |
◆Replace the remote control batteries if necessary.
The air conditioner does not cool | ◆ Check that the correct operating mode has been selected ( | , | , |
or heat | ). |
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◆The room temperature may be too low or too high.
◆Dust may be blocking the air filter guard; refer to page 21 for cleaning instructions.
◆Check that there is no obstacle in front of the outdoor unit.
When heating, the required room temperature is never reached and the air conditioner frequently stops
◆Check that the required temperature has been set correctly.
◆Increase the fan speed.
◆If the air flow is directed downwards, use the remote control to direct it upwards.
The fan speed does not change | ◆ Check that the operating mode is set to | , | or | ; in the |
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when you press the | button | mode, the fan speed changes automatically and in the | mode, | |||
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| it is set to AUTO. |
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The air flow direction does not ◆ Check that the air conditioner has been switched on; if necessary,
change when you press thepress 
(On/Off) on the remote control. button
The timer is not correctly triggered ◆ Check that you have set the clock to the right time; see page 8.
◆Check that the timer has been programmed correctly; see page 16.
Odours are permeated in the room ◆ Air the room. during air conditioning
