BEFORE CONTACTING A SERVICE CENTER
Before contacting a service center, please check the following
Symptoms | Causes | Steps | |
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The power is | The batteries need replacing | Replace the batteries with new ones | |
not turned on | The AC Power Adapter is not connected | Connect the AC Power Adapter | |
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The power is | The batteries need replacing | Replace the batteries with new ones | |
The camera has automatically turned | Power on | ||
turned off | |||
itself off |
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during use |
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The adapter has not been connected properly | Plug the adapter in correctly | ||
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The battery | The external temperature is too cold | Keep batteries at the correct | |
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power is |
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draining | The camera is using both old and new | Replace all batteries with new ones | |
quickly | |||
batteries |
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Camera does | The camera is not set to RECORD mode | Set it to RECORD mode | |
not take | The batteries are weak | Replace the batteries with new ones | |
pictures when | |||
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the Shutter | The power has not been switched on | Power on. | |
button is | The memory card has not been initialized | Initialize | |
being pressed | |||
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Images are | You have selected the incorrect | If the subject is closer than 0.8m, | |
focus mode | select macro mode and if the subject | ||
dim | |||
is beyond 0.8m, select normal mode | |||
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The flash mode | The camera’s flash is turned off | Cancel the Flash off mode | |
does not work | |||
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The incorrect | The wrong date/time is displayed or | Select the appropriate date in | |
date/time is | has been saved as basic numbers | SETUP mode | |
displayed | |||
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The screen is | There is excessive exposure | Reset exposure compensation | |
too bright | LCD monitor is too bright | Set LCD BRIGHTNESS | |
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The screen is | The lens cover is smudged or dirty | You should clean the lens cover | |
not very clear | |||
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