Check List
Note Before calling for service, check the information in this section to see if you can remedy any problems yourself. If you do need assistance, please call the phone number on the warranty card, the phone number on the Information section or contact your dealer.
Symptom | Check List | Solutions |
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No images on the screen. I | Is the power cord connected | Check the power cord connection and |
cannot turn on the monitor. | properly? | supply. |
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| Can you see " " on | Check the signal cable connection. |
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| |
| the screen? |
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| If the power is on, reboot the | If the initial screen (the login screen) |
| computer to see the initial | appears, boot the computer in |
| screen(the login screen), | the applicable mode (the safe mode |
| which can be seen. | for Windows XP/2000) |
|
| and then change the frequency of the |
|
| video card. |
|
| (Refer to the Preset Display Modes) |
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| Note: If the initial screen (the login |
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| screen) does not appear, contact a |
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| service center or your dealer. |
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| Can you see " " on the | You can see this message when the |
| screen? | signal from the video card exceeds the |
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| maximum resolution and frequency |
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| that the monitor can properly handle. |
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| Adjust the maximum resolution and |
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| frequency that the monitor can |
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| properly handle. |
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| There is no image on the | The monitor is in PowerSaver mode. |
| screen. Is the power indicator |
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| on the monitor blinking at 1 | Press a key on the keyboard or move |
| second intervals? | the mouse to activate the monitor and |
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| restore the image on the screen. |
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I cannot see the On Screen | Have you locked the On | Unlock the OSD by pressing the |
Display. | Screen Display (OSD) | MENU button for at least 10 seconds. |
| Menu to prevent changes? |
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|
y
