Samsung BD-D5500/EN manual Repairs, Network Status menu. See, BD-LIVE service, Latest firmware

Appendix

PROBLEM	SOLUTION
BD-LIVE
I cannot connect to the BD-LIVE server.	• Check whether the network connection is successful or not by using the
	Network Status menu. (See page 40)
	• Check whether the USB memory device is connected to the player.
	• The memory device must have at least 1GB of free space to accommodate
	the BD-LIVE service.
	You can check the available size in BD Data Management. (See page 41)
	• Check whether the BD-LIVE Internet Connection menu is set to Allow(All).
	• If all above fails, contact the contents provider or update the player to the
	latest firmware.
When using the BD-LIVE service, an error	• The memory device must have at least 1GB of free space to accommodate
occurs.	the BD-LIVE service.
	You can check the available size in BD Data Management. (See page 41)
✎✎NOTE

`` When the factory default settings are restored, all stored user BD data is deleted.

Repairs

If you contact us to repair your player, an administration fee may be charged if either:

1.An engineer is called out to your home at your request and there is no defect in the product.

2.You bring the unit to a repair centre and there is no defect in the product.

We will provide you with the amount of the administration fee before we make a home visit or begin any work on your player.

We recommend you read this manually thoroughly, search for a solution on line at www.samsung.com, or contact Samsung Customer Care before seeking to repair your player.

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