Appendix
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PROBLEM |
| SOLUTION |
Forgot password | • Press the STOP ( | ) button (on top panel) for more than 5 seconds with |
| no disc inside. All settings including the password will revert to the factory | |
| settings. |
|
| Don’t use this unless absolutely necessary. | |
•When the factory default settings are restored, all stored user BD data is deleted.
If you experience other problems. | • Go to the contents and find the section of the user manual that contains the |
| explanations regarding the current problem, and follow the procedure once |
| again. |
| • If the problem still cannot be solved, please contact your nearest Samsung |
| authorized service center. |
The picture is noisy or distorted | • Make sure that the disc is not dirty or scratched. |
| • Clean the disc. |
No HDMI output. | • Check the connection between the TV and the HDMI jack of the player. |
| • Check if your TV supports 480p, 720p, 1080i, 1080p HDMI input resolution. |
Abnormal HDMI output screen. | • If random noise appears on the screen, it means that TV does not support |
| HDCP |
AllShare function |
|
I can see folders shared through AllShare, | • AllShare shows only files corresponding to the Image, Music, and Movie |
but I cannot see the files. | categories. Files that do not correspond to these categories may not be |
| displayed. |
Video is played intermittently. | • Check if the network is stable. |
| • Check if the network cable is properly connected and if the network is not |
| overloaded. |
| • The wireless connection between the DLNA compatible device and the |
| player is unstable. |
| Check the connection. |
AllShare connection between player and PC | • The IP address under the same subnetwork should be unique. If they are |
is unstable. | not, IP interference can cause this phenomenon. |
| • Check if you have a firewall enabled. |
| If so, disable the firewall function. |
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