PROBLEM | SOLUTION |
The screen is blank. | • If the HDMI output is set to a resolution your TV cannot support (for example, |
| 1080p), you may not see a picture on your TV. |
| • Press the @ button (on front panel) for more than 5 seconds with no disc |
| inside. All settings will revert to the factory settings. |
| • When the factory default settings are restored, all stored user BD data is |
| deleted. |
Forgot password | • Press the @ button (on front panel) for more than 5 seconds with no disc |
| inside. All settings including the password will revert to the factory settings. |
| Don’t use this unless absolutely necessary. |
| • When the factory default settings are restored, all stored user BD data is |
| deleted. |
The picture is noisy or | • Make sure that the disc is not dirty or scratched. |
distorted | • Clean the disc. |
|
|
No HDMI output. | • Check the connection between the TV and the HDMI jack of the player. |
| • Check if your TV supports 576p/480p, 720p, 1080i, or 1080p HDMI input |
| resolutions. |
Abnormal HDMI output | • If random noise appears on the screen, it means that TV does not support |
screen. | HDCP |
If you experience other | • Go to the contents and find the section of the user manual that contains the |
problems. | explanations regarding the current problem, and follow the procedure once |
| again. |
| • If the problem still cannot be solved, please contact your nearest Samsung |
| authorised service centre. |
PROBLEM | SOLUTION |
DLNA function |
|
I can see folders shared | • DLNAs shows only files corresponding to the Image, Music, and Movie |
through DLNA, but I cannot | categories. Files that do not correspond to these categories are not |
see the files. | displayed. |
Video is played intermittently. | • Check if the network is stable. |
| • Check if the network cable is properly connected and if the network is |
| overloaded. |
DLNA connection between | • The IP address under the same subnetwork should be unique. If they are |
Player and PC is unstable. | not, IP interference can cause this phenomenon. |
| • Check if you have a firewall enabled. |
| If so, disable the firewall function. |
| |
I cannot connect to the BD- | • Check whether the network connection is working or not by using the |
LIVE server. | Network Status menu. |
| • Check whether the USB memory device is connected to the player. |
| • The memory device must have at least 1GB of free space to accommodate |
| the |
| You can check the available size in BD Data Management. |
| • Check whether the |
| • If all above fails, contact the contents provider or update the player to the |
| latest firmware. |
When using the | • The memory device must have at least 1GB of free space to accommodate |
service, an error occurs. | the |
| You can check the available size in BD Data Management. |
✎✎ NOTES |
|
`` When the factory default settings are restored, all stored user BD data is deleted.
19
