Samsung Blu-ray Player H6500 BD-H6500 screen, PROBLEM, SOLUTION, Appendix, overloaded, 51 English, No HDMI output, • Clean the disc, input resolution, are not displayed, product is unstable

PROBLEM	SOLUTION
The picture is noisy or distorted.	• Make sure that the disc is not dirty or scratched.
	• Clean the disc.
No HDMI output.	• Check the connection between the TV and the HDMI jack of the product.
	• Check if your TV supports the 576p/480p, 720p, 1080i or 1080p HDMI
	input resolution.
Abnormal HDMI output appears on the	• If random noise appears on the screen, it means that TV does not support
screen.	HDCP (High-bandwidth Digital Content Protection).
If you experience other problems.	• Go to the table of contents and find the section of the user manual that
	contains information about the feature you are having the problem with,
	and then follow the procedure again.
	• If you still cannot resolve the problem, please contact your nearest
	Samsung authorised service Centre.
Play Multimedia on network devices
You can see folders shared on network	• Multimedia list only shows Video, Photo, and Music files. Other types of files
devices, but cannot see the files.	are not displayed.
Video plays intermittently.	• Check if the network is stable.
	• Check if the network cable is properly connected and if the network is not
	overloaded.
	• The wireless connection between the AllShare compatible device and the
	product is unstable.
	Check the connection.
The Network connection between the product	• IP addresses within the same subnetwork should be unique.
and the PC is unstable.	If they are not, IP interference can cause this phenomenon.
	• Check if you have a firewall enabled.
	If so, disable the firewall function.

Appendix 07

51 English