PROBLEM |
| SOLUTION |
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Forgot password | • | Press the ] button (in front panel) for more than 5 seconds with no disc |
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| inside. All settings including the password will revert to the factory |
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| settings. Don't use this unless absolutely necessary. |
| • | When the factory default settings are restored, all the user data stored in |
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| the persistent storage will be deleted. |
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If you experience other problems. | • | Go to the contents and find the section of the instruction manual that |
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| contains the explanations regarding the current problem, and follow the |
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| procedure once again. |
| • | If the problem still cannot be solved, please contact your nearest Samsung |
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| authorized service center or call |
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The picture is noisy or distorted | • | Make sure that the disc is not dirty or scratched. |
| • | Clean the disc. |
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No HDMI output. | • | Check the connection between the TV and the HDMI jack of the |
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| Player. |
| • | Check if your TV supports 480p/720p/1080i/1080p HDMI input |
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| resolution. |
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Abnormal HDMI output screen. | • | If random noise appears on the screen, it means that TV does not support |
HDCP (High-bandwidth Digital Content Protection).
M ` When the factory default settings are restored, all the user data stored in the persistent storage will be deleted.
● troubleshooting