Samsung BP59-00143A-04 user manual Troubleshooting, Before Requesting Service

4 Troubleshooting

4-1 Before Requesting Service

Please check the following symptoms and solutions before requesting After-Sales service. If the problem continues, please contact your nearest Samsung Electronics Service Center.

	Symptoms	Troubleshooting
	No Power.	• Check the power cable connections.
		• Check how much power remains in the battery.
Installation and
		• Check if the cable to the external device is connected to the
Connection
	Cannot select External Source.	correct signal port. If not connected correctly, the projector
		cannot select the device.
		• Be sure that the power cord of the projector is connected.
		• Check how much power remains in the battery.
	Cannot see picture images.	• Be sure that the proper input source is selected.
		• Check if the connectors are properly connected to the ports
		at the back of the projector.
Screen and		• Adjust the [FOCUS].
	Images are not clear.	• Check if the projector is too far from or too near to the
External Source
		screen.
	Strange noise.	• If a strange sound continues, contact your Service Center.
	An indicator blinks.	• Refer to the LED Indications section.
	Lines appear on screen.	• On-screen noise may occur when using your PC. Adjust
		the frequency (refresh rate) of the screen.

4-1 Troubleshooting