Warranty and Service

EN FAQs and troubleshooting

A fault may result from a minor error that you can correct yourself with the help of the following instructions. Do not attempt any further repairs if the following instructions do not help in each specific case.

Warning: Repairs to the appliance are to be performed only by a qualified service technician. Improperly effected repairs may result in considerable risk to the user. If your appliance needs repair, please contact your customer service centre.

What should I do if the cooking zones are not functioning?

Check for the following possibilities:

•The fuse in the house wiring (fuse box) is intact. If the fuses trip a number of times, call an authorised electrician.

•The appliance is properly switched on.

•The control indicators in the control panel are illuminated.

•The cooking zone is switched on.

•The cooking zones are set at the desired heat settings.

What should I do if the cooking zones will not switch on?

Check for the following possibilities:

•A period of more than 10 seconds has elapsed between when the On / Off button was actu- ated and the desired cooking zone switches on (see the section “Switching the appliance on”).

•The control panel is partially covered by a damp cloth or liquid.

What should I do if the display except for the residual warmth indicator sud- denly disappears?

This could be a result of one of two possibilities:

•The On / Off sensor was accidentally actuated.

•The control panel is partially covered by a damp cloth or liquid.

What should I do if, after the cooking zones have been switched off, residual warmth is not indicated in the display?

Check for the following possibility:

•The cooking zone was only briefly used and therefore did not become hot enough. If the cooking zone is hot, please call the customer service centre.

What should I do if the cooking zone will not switch on or off?

This could be due to one of the following possibilities:

•The control panel is partially covered by a damp cloth or liquid.

•The child safety lock is on.

What should I do if the display is illuminated?

Check for the following:

•The control panel is partially covered by a damp cloth or liquid. To reset, press the “On / Off” control sensor.

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Samsung C61RCAST/XAG, C61RCCN/XEO manual Warranty and Service, EN FAQs and troubleshooting
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C61RCAST/XAG, C61RCCN/XEO specifications

Samsung has consistently made its mark in the world of home appliances, and the C61RCCN/XEO and C61RCAST/XAG models exemplify this commitment to quality and efficiency in kitchen technology. These built-in induction cooktops not only boast impressive designs but also come equipped with a range of advanced features that elevate the cooking experience.

At the heart of the C61RCCN/XEO and C61RCAST/XAG is Samsung's innovative induction technology. This system utilizes electromagnetic energy to directly heat cookware, resulting in rapid and precise temperature control. With induction cooking, achieving the perfect simmer or a quick boil is both efficient and easy, making these cooktops ideal for both novice cooks and experienced chefs.

One standout feature is the Flex Zone, which allows users to combine multiple cooking zones into one large, flexible area. This means that larger pots and pans can be accommodated with ease, providing the versatility needed for various cooking techniques such as sautéing, boiling, or frying. The flexibility enhances the cooktop's usability, making it suitable for a wide range of culinary tasks.

The user-friendly control panel is another impressive aspect of the C61RCCN/XEO and C61RCAST/XAG models. With intuitive touch controls, setting the desired temperature or adjusting cooking times becomes a straightforward process. Additionally, the cooktops offer multiple power levels and a timer function, allowing for even greater precision while cooking.

Safety is also a priority with these models. The auto shut-off feature provides peace of mind by turning off the cooktop when it detects that there has been no activity for a period of time. The residual heat indicator alerts users when the cooktop is still hot, helping to prevent accidental burns.

In terms of design, both cooktops boast a sleek and modern appearance that complements any kitchen aesthetic. Their frameless design allows for seamless integration into countertops, adding a touch of elegance to kitchen spaces. The glass ceramic surface also makes cleaning easy, as it is resistant to stains and scratches.

In summary, the Samsung C61RCCN/XEO and C61RCAST/XAG are advanced induction cooktops that feature innovative technologies like Flex Zone cooking, precise touch controls, and essential safety mechanisms. With their stylish design and user-friendly features, these cooktops are perfect for anyone looking to enhance their cooking experience while ensuring efficiency and safety in the kitchen.
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