Chapter Five, Identifying Problems | Samsung CL21M21, CL21T21

Chapter Five

T R O U B L E S H O O T I N G

If the TV seems to have a problem, first try this list of possible problems and solutions. If none of these troubleshooting tips apply, then call your nearest Samsung authorized service center.

Identifying Problems

Problem	Possible Solution

Poor picture.	Try another channel.
	Adjust the antenna.
	Check all wire connections.

Poor sound quality.	Try another channel.
	Adjust the antenna.

No picture or sound.	Try another channel.
	Press the TV/VIDEO button.
	Make sure the TV is plugged in.
	Check the antenna connections.
	Make sure the MUTE button is off.

No color, wrong colors or tints.	Make sure the program is broadcast in color.
	Adjust the picture settings.

Picture rolls vertically.	Adjust the antenna.
	Check all wire connections.
	If you are using a VCR, check the tracking.

The TV operates erratically.	Unplug the TV for 30 seconds, then try
	operating it again.
Your remote control does not	Make sure the remote has batteries.
operate your TV.	Check that the “+” and “-” ends of the batteries
	are inserted correctly.
	Check that the batteries are drained.
The TV won’t turn on.	Make sure the wall outlet is working.
	Make sure the TV is plugged in.
	Make sure the remote has batteries.

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Samsung CL21M21, CL21T21, CL21M6 manual Chapter Five, Identifying Problems

Contents

Owner’s Instructions English Your New TV InstallationUsing the PRE-CH Button to Select the Previous Channel Resetting the Picture Settings to the Factory Defaults Troubleshooting Special FeaturesAppendix Accessories List of Features Control Buttons Indicator¨ Remote Control Sensor Familiarizing Yourself with the TV Headphone Connection Jacks SideAudio Input ´ Video Input Audio Input jacks Connection Jacks RearAudio-Video Output jacks ¨ S-Video Input jack ´ Video Input jacks VOL +, VOL Remote Control´ Number buttons +100 Installing Batteries in the Remote Control Antennas with 300-ohm Flat Twin Leads Connecting VHF and UHF Antennas Separate VHF and UHF Antennas Antennas with 75-ohm Round Leads Connecting to a Cable Box that Descrambles All Channels Connecting Cable TVCable without a Cable Box This terminal might be labelled ANT IN, VHF in or simply, Connecting to a Cable Box that Descrambles Some Channels Connecting a Second VCR to Record from the TV Connecting a VCRAlso, you can connect to AV in 2 on the side panel of TV Connecting to Y, PB, PR Connecting a DVD PlayerConnecting to Regular Audio and Video Jacks Connecting to an Analog Amplifier Connecting a Camcorder Turning the TV On and Off Plug & Play FeatureYou can also use the Power button on the front panel Plug & Play feature doesn’t work in the AV mode Refer to Setting the Clock on Viewing the Display Press the Info button on the remote controlViewing the Menus and On-Screen Displays Viewing the Menus Selecting a Menu Language Memorizing the Channels Selecting the Video Signal Source Storing Channels in Memory Automatic Method Adding and Erasing Channels Changing Channels Using the Channel ButtonsUsing the Number Buttons Using the PRE-CH Button to Select the Previous Channel Labelling the Channels You cannot select Name in the AV mode Picture Control Using Automatic Picture SettingsPress the Enter button again Customizing the Picture Resetting the Picture Settings to the Factory Defaults Using the Mute Button Adjusting the VolumeSound Control Using Automatic Sound Settings Select Equalizer, then Press the Enter button Customizing the SoundSelect the balance or a Setting the Clock Setting the Signal Source Viewing an External Signal Source Press the Enter button Press the Exit button to exit Assigning Names to External Input Mode Chapter Four Fine Tuning Channels Changing the Screen Size Digital Noise Reduction DNIe JrTM Digital Natural Image engine Activating the PIP Viewing Picture-In-Picture depending on the modelPress the Enter button to select PIP Swapping the Sub Picture and Main Picture Selecting an External SourceChanging the Size of the Sub Picture Changing the Position of the Sub Picture You can select the Prog. when the Source is set to TVChanging the Channel of the Sub Picture Using the R.Surf Feature Choosing a Multi-Channel Sound MTS track Auto Volume Set the Off Timer as methods for On Timer setting Setting the On/Off TimerYou must set the clock first Setting the Preferred Channel and Volume Level Setting the Sleep Timer Press the Enter button to select Caption Viewing Closed Captions On-Screen Text Message Caption Mode Channel Field Move Enter Return If you want to unlock a channel, set to Off Locking the ChannelPress the œ or √ button to select the channel to be locked Setting the Blue Screen Mode Setting the On/Off Melody Viewing the Demonstration Chapter Five Identifying Problems Using Your TV in Another Country Cleaning and Maintaining Your TVSpecifications M O English English AA68-03671A-00