Warranty and Service

FAQs and troubleshooting

EN

 

A fault may result from a minor error that you can correct yourself with the help of the following instructions.. Do not attempt any further repairs if the following instructions do not help in each specific case..

Warning: Repairs to the appliance are to be performed only by a qualified service technician.. Improperly effected repairs may result in considerable risk to the user.. If your appliance needs repair, please contact your customer service centre..

What should I do if the cooking zones are not functioning?

Check for the following possibilities:

The fuse in the house wiring (fuse box) is intact.. If the fuses trip a number of times, call an authorised electrician..

The appliance is properly switched on..

The control indicators in the control panel are illuminated..

The cooking zone is switched on..

The cooking zones are set at the desired heat settings..

What should I do if the cooking zones will not switch on?

Check for the following possibilities:

A period of more than 10 seconds has elapsed between when the On / Off button was actu- ated and the desired cooking zone switches on (see the section “Switching the appliance on”)..

The control panel is partially covered by a damp cloth or liquid..

What should I do if the display except for the residual warmth indicator sud- denly disappears?

This could be a result of one of two possibilities:

The On / Off sensor was accidentally actuated..

The control panel is partially covered by a damp cloth or liquid..

What should I do if, after the cooking zones have been switched off, residual warmth is not indicated in the display?

Check for the following possibility:

The cooking zone was only briefly used and therefore did not become hot enough.. If the cooking zone is hot, please call the customer service centre..

What should I do if the cooking zone will not switch on or off?

This could be due to one of the following possibilities:

The control panel is partially covered by a damp cloth or liquid..

The child safety lock is on..

What should I do if the display is illuminated?

Check for the following:

The control panel is partially covered by a damp cloth or liquid.. To reset, press the “On / Off” control sensor..

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Samsung CTR364N016/SLI manual Warranty and Service, FAQs and troubleshooting

CTR364N016/SLI specifications

The Samsung CTR364N016/SLI is an advanced refrigeration solution that brings together innovation, efficiency, and user-centric design. This model is a perfect example of Samsung's commitment to delivering high-quality appliances that meet modern culinary demands.

One of the main features of the Samsung CTR364N016/SLI is its impressive energy efficiency rating. With a focus on sustainable technology, this refrigerator ensures reduced energy consumption while maintaining optimal performance. It utilizes advanced inverter technology that adjusts the compressor speed according to cooling demand, leading to significant energy savings over time.

Another noteworthy feature is its spacious interior layout. The CTR364N016/SLI is designed to maximize storage capacity without compromising on organization. The shelves are adjustable, allowing users to customize their storage space according to their needs. Additionally, it includes specialized compartments, such as a dedicated vegetable drawer that maintains ideal humidity levels to keep produce fresh longer.

Food preservation is further enhanced by the advanced cooling systems integrated into this model. Samsung employs Multi Air Flow technology, which ensures uniform cooling throughout the refrigerator. This method circulates cold air consistently in all corners, preventing temperature fluctuations that can affect food quality.

The Samsung CTR364N016/SLI also features a sleek, modern design. It comes in a variety of finishes, providing versatility that allows it to blend seamlessly into any kitchen decor. The elegant LED lighting inside not only illuminates the interior but also enhances visibility, making it easy to find items even in low light situations.

Furthermore, this refrigerator is equipped with smart technology options. Users can take advantage of features such as temperature controls and diagnostics through a user-friendly interface. This makes managing the appliance much simpler and enhances the overall user experience.

In summary, the Samsung CTR364N016/SLI is a standout refrigerator that combines energy efficiency, spacious storage, and cutting-edge technology. Whether enhancing food preservation or adding style to your kitchen, it exemplifies what modern refrigeration should represent. With a commitment to quality and innovation, Samsung continues to lead the appliance market, and the CTR364N016/SLI is a testament to that legacy.