Warranty and Service (Continued)

EN

What does it mean when the burner does not glow red?

 

•The selected temperature of the cooking zone is maintained by a sensor that cycles the zone on and off, so the surface cooking area will not always glow red.. If you select a low heat setting, the heat will cycle on and off more frequently than at higher settings.. The heat also cycles on and off at the highest setting..

If you request a service call because of an error made in operating the appliance, the visit from the customer service technician may incur a charge even during the warranty period..

Service

Before calling for assistance or service, please check the section “Troubleshooting..” If you still need help, follow the instructions below..

Is it a technical fault?

If so, please contact your customer service centre..

Always prepare in advance for the discussion.. This will ease the process of diagnosing the problem and also make it easier to decide if a customer service visit is necessary..

Please take note of the following information..

•What form does the problem take?

•Under what circumstances does the problem occur?

When calling, please know the model and serial number of your appliance.. This information is provided on the rating plate as follows:

•Model description

•S / N code (15 digits)

We recommend that you record the information here for easy reference..

Model:

Serial number:

When do you incur costs even during the warranty period?

•if you could have remedied the problem yourself by applying one of the solutions provided in the section “Troubleshooting,”

•if the customer service technician has to make several service calls because he was not provided with all of the relevant information before his visit and as a result, for example, has to make additional trips for parts.. Preparing for your phone call as described above will save you the cost of these trips..

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Samsung CTR364N016/SLI manual Service, Is it a technical fault?, When do you incur costs even during the warranty period?
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CTR364N016/SLI specifications

The Samsung CTR364N016/SLI is an advanced refrigeration solution that brings together innovation, efficiency, and user-centric design. This model is a perfect example of Samsung's commitment to delivering high-quality appliances that meet modern culinary demands.

One of the main features of the Samsung CTR364N016/SLI is its impressive energy efficiency rating. With a focus on sustainable technology, this refrigerator ensures reduced energy consumption while maintaining optimal performance. It utilizes advanced inverter technology that adjusts the compressor speed according to cooling demand, leading to significant energy savings over time.

Another noteworthy feature is its spacious interior layout. The CTR364N016/SLI is designed to maximize storage capacity without compromising on organization. The shelves are adjustable, allowing users to customize their storage space according to their needs. Additionally, it includes specialized compartments, such as a dedicated vegetable drawer that maintains ideal humidity levels to keep produce fresh longer.

Food preservation is further enhanced by the advanced cooling systems integrated into this model. Samsung employs Multi Air Flow technology, which ensures uniform cooling throughout the refrigerator. This method circulates cold air consistently in all corners, preventing temperature fluctuations that can affect food quality.

The Samsung CTR364N016/SLI also features a sleek, modern design. It comes in a variety of finishes, providing versatility that allows it to blend seamlessly into any kitchen decor. The elegant LED lighting inside not only illuminates the interior but also enhances visibility, making it easy to find items even in low light situations.

Furthermore, this refrigerator is equipped with smart technology options. Users can take advantage of features such as temperature controls and diagnostics through a user-friendly interface. This makes managing the appliance much simpler and enhances the overall user experience.

In summary, the Samsung CTR364N016/SLI is a standout refrigerator that combines energy efficiency, spacious storage, and cutting-edge technology. Whether enhancing food preservation or adding style to your kitchen, it exemplifies what modern refrigeration should represent. With a commitment to quality and innovation, Samsung continues to lead the appliance market, and the CTR364N016/SLI is a testament to that legacy.
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