troubleshooting

Before requesting service, please check the following.

Symptom

Check

Remedy

 

 

 

The unit will not turn on.

• Is the power cord plugged

• Connect the power plug to

 

into the outlet?

the outlet.

 

 

 

A function does not work when

• Has the Wireless Audio with

• Disconnect the power plug

the button is pressed.

Dock or the remote been

and connect it again.

 

exposed to static electricity?

 

 

 

 

Sound is not produced.

• Is the unit properly

• Connect it correctly.

 

connected to device?

• Press the Mute button to

 

• Is the Mute function on?

cancel the function.

 

• Is the volume set to

• Adjust the volume.

 

minimum?

 

 

 

 

The remote control does not

• Are the batteries drained?

• Replace with new batteries.

work.

• Is the distance between

• Operate closer to the main

 

remote control and main

unit.

 

unit too far?

 

 

 

 

gEnG eshootin ●troubl

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Samsung DA-E560/ZN, DA-E560/UM manual Troubleshooting