troubleshooting and information codes
INFORMATION CODES
Information codes may be displayed to help you better understand what is occurring with your washer.
CODE SYMBOL | MEANING | SOLUTION | |
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dc | Unbalanced load prevented your | Redistribute the load, press the Start/Pause | |
washer from spinning. | button. | ||
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| Door is unlocked when washer is | Press the Power button to turn off your washer, | |
dL | running. | then restart the cycle. If the code reappears, call | |
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| for service. | |
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dS | Door is open when washer is | Close the door tightly and restart the cycle. | |
running. | If the code reappears, call for service. | ||
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FL | Your washer failed to lock the | Close the door tightly and restart the cycle. | |
door. | If the code reappears, call for service. | ||
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| Water temperature control | Call for service. | |
Hr | problem. |
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| (Heater control problem) |
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| Your washer has tried to fill but | Call for service. | |
LE | has not reached the proper water |
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| level. |
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| The door will not unlock. | Make sure the door is firmly closed. | |
LO |
| Press the Power button to turn off your washer, | |
| then turn it on again. If the code reappears, call | ||
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| for service. | |
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| Your washer is not draining. | Before calling for service, check the following. | |
| It can also mean that the unit | Clean the filter (See page 25). | |
| senses a small clog while draining. | or | |
nd |
| 1. Turn off the unit for 10 seconds and then turn | |
| it on again. | ||
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| 2. Select the Spin Only cycle. | |
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| 3. Press the Start/Pause to drain the water. | |
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| If it still does not drain, call for service. | |
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| Your washer has tried to fill but | Make sure the water faucets are open all the | |
nF | was unsuccessful. | way. Check for kinked hoses. | |
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| Check the inlet screens on the fill hoses. | |
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nF1 | The hot/cold water hose | Please connect the hot/cold water hose | |
connection is not correct. | connection correctly. | ||
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Sr | Problem with control. | Call for service. | |
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OE | A fault is detected in the water | Call for service | |
level sensor. |
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E2 | Jammed key. | Call for service | |
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tE | Temperature sensor problem. | Restart the cycle. | |
| If the code reappears, call for service. | ||
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3E | Motor problem. | Restart the cycle. | |
| If the code reappears, call for service. | ||
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