Samsung DCS 50si Transfer with CAMP-ON, Transfer to Voice Mail, Call Waiting, Conference Calls

Models: DCS 50si

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When you are transferring a call to a keyset set for Voice Announce or Auto Answer, the transferred call will always ring.

NOTES:

1.After the inside party answers, you may alternate back and forth between the parties by pressing the TRSF key.

2.If you receive No More Calls tone, that station has no key available to re- ceive another call. Press TRSF to return to the other party.

3.You cannot transfer an Intercom call by pressing a DSS key.You must press the TRSF key and dial the destination extension number.

TRANSFER WITH CAMP-ON

When you are transferring a call to another station and you receive a busy signal, you may camp the call on to this station. Simply hang up when you hear the busy signal. The called party will be alerted that a call is waiting for them.

NOTE: If you receive No More Calls tone, that station has no key available to receive another call. Press TRSF to return to the outside caller.

TRANSFER TO VOICE MAIL

This feature is used to send a call directly to a voice mailbox.Your keyset must have a correctly programmed VT key to accomplish this. To transfer a call di- rectly to a voice mailbox:

While on a call, press the VT key and dial the mailbox number.

Hang up when dialing is completed.

CALL WAITING

If an outside call has been camped-on to your phone or another station has camped-on to you:

Your keyset will ring and the call that is waiting for you (camped-on) will flash green.

Press the flashing button to answer; your other call will go on hold automati- cally if your station has the Automatic Hold feature set. If not, you must press HOLD and then the flashing button.

OR

Finish the first call and hang up; the waiting call will ring.

Lift the handset or press the ANS/RLS key to answer.

NOTE: Intercom calls will not go on Automatic Hold.

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CONFERENCE CALLS

You may conference up to five parties (you and four others) in any combination of outside lines and internal stations in any order.

While engaged in a conversation, press the CONF key and receive confer- ence tone.

Make another call, either intercom or outside, press the CONF key and receive conference tone.

Make another call or press the CONF key to join all parties.

Repeat the last step until all parties are added.

NOTE: When attempting to add another party to the conference and you are not able to reach the desired person, hang up. Simply press the CONF key again to return to your previous conversation.

To drop a party from your conference call:

Press CONF and dial the extension or line number that is to be dropped.

Press CONF again to reestablish the conference.

NOTE: To leave the conference, hang up. Control is passed to the next internal station. If there are no internal stations and you wish to leave outside lines connected together in a trunk to trunk conference, press the CONF key plus the CALL button that the call appears on or follow the instructions to drop a party and use your extension number.When they hang up, the lines will release auto- matically. Press CONF to rejoin a trunk to trunk conference.

FORWARDING CALLS

You may forward your calls to another station, group of stations or an external telephone number. Program a destination for the type of forwarding you want as detailed below. If you have FWD ALL, FWD BUSY and FWD NO ANSWER keys, press one to turn that forward feature on. A steady red light reminds you what forward condition is activated.

You can clear all call forward conditions set at your station by lifting the handset and dialing 600.

FORWARD ALL CALLS

To forward all your calls under any condition to another station:

Dial 601 plus the extension or group number.

Receive confirmation tone and hang up.

NOTES:

1.If the Hot Keypad feature has been turned off, you must first lift the handset or press SPK before you begin dialing.

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Samsung DCS 50si manual Transfer with CAMP-ON, Transfer to Voice Mail, Call Waiting, Conference Calls, Forwarding Calls

DCS 50si specifications

The Samsung DCS 50si is a powerful and versatile digital communication system designed for small to medium-sized businesses. This telephone system integrates advanced features and technologies to enhance communication efficiency, improve productivity, and streamline workflows.

At the core of the DCS 50si is its digital switch architecture, which allows for seamless call handling and management. The system supports up to 50 extensions, making it suitable for growing businesses that require scalability. Its modular design also allows for easy expansion, which enables organizations to add lines and features as needed.

One of the standout features of the DCS 50si is its comprehensive voicemail system. This system offers users the ability to manage their messages efficiently, allowing for personalized greetings and the option to forward messages to email accounts. This integration ensures that critical information is always accessible, regardless of whether users are at their desks or on the go.

The DCS 50si also provides advanced call management features, such as caller ID, call transfer, call holding, and three-way calling. These features promote better customer interaction and assist employees in managing calls effectively. Moreover, the system includes a built-in auto-attendant, which can help direct incoming calls to the appropriate extensions, further streamlining communication processes.

In terms of technology, the DCS 50si is compatible with both digital and analog phones. This flexibility enables users to choose between traditional handsets and more modern devices, depending on their preferences. Additionally, the system supports a variety of wireless options, making it easy to integrate headsets and mobile devices, which is crucial for today’s dynamic working environments.

The DCS 50si stands out for its comprehensive LCD display on the phones, providing users with critical information at a glance. This feature enriches the user experience by allowing for easy navigation through menu options and quick access to frequently used functions.

Moreover, the system supports various networking technologies, including ISDN and SIP, facilitating integration with other communication systems. This capability is essential for businesses looking to create a unified communication environment.

Overall, the Samsung DCS 50si is an efficient and robust communication solution that combines advanced features with user-friendly technology. Its scalability, rich functionality, and diverse compatibility make it an ideal choice for businesses seeking to enhance their communication capabilities while preparing for future growth.