TABLE OF CONTENTS

 

ABOUTTHIS BOOK

1

THINGSYOU SHOULD KNOW

2–9

OUTSIDE CALLS

 

Making an Outside Call

10

Answering an Outside Call

10

Universal Answer

10

Recall/Flash

11

Busy Line Queuing with Callback

11

Canceling Callback

11

INTERCOM CALLS

 

Calling Other Stations

12

Answering Intercom Calls

12

Answer Modes

12–13

Busy Station Callback

13

Busy Station Camp-on

13

Calling Your System Operator

13

CALL PROCESSING

 

Holding Calls

14–15

Transferring Calls

15–16

Transfer with Camp-On

16

Transfer to Voice Mail

16

Call Waiting

16

Conference Calls

17

Forwarding Calls

17–20

Call Pickup

20

DIALING FEATURES

 

Speed Dialing

21

Programming Personal Speed Dial Numbers

21–22

One Touch Speed Dialing

22

Last Number Redial

22

Save Number with Redial

22

Chain Dialing

23

Automatic Redial/Retry

23

Pulse to Tone Changeover

23

PAGING AND MESSAGING

 

Making an Internal Page

24

Making an External Page

24

All Page

24

Meet Me Page

25

Call Park and Page

25

Messages—Set and Cancel

25–26

Returning Messages

26

Programmed Messages

26

CONVENIENCE FEATURES

 

Do Not Disturb

27

One Time DND

27

Mute

27

Background Music

27

Appointment Reminder/Alarm Clock

28

Door Phone Calls

28–29

Executive/Secretary Hotline

29

Group Listening

29

Account Codes

29

Locking Your Keyset

30

Off-Hook Voice Announce

30–31

OHVA Block

31

OHVA Reject

31

In Group/Out of Group

31

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Samsung DCS 50si manual Table of Contents

DCS 50si specifications

The Samsung DCS 50si is a powerful and versatile digital communication system designed for small to medium-sized businesses. This telephone system integrates advanced features and technologies to enhance communication efficiency, improve productivity, and streamline workflows.

At the core of the DCS 50si is its digital switch architecture, which allows for seamless call handling and management. The system supports up to 50 extensions, making it suitable for growing businesses that require scalability. Its modular design also allows for easy expansion, which enables organizations to add lines and features as needed.

One of the standout features of the DCS 50si is its comprehensive voicemail system. This system offers users the ability to manage their messages efficiently, allowing for personalized greetings and the option to forward messages to email accounts. This integration ensures that critical information is always accessible, regardless of whether users are at their desks or on the go.

The DCS 50si also provides advanced call management features, such as caller ID, call transfer, call holding, and three-way calling. These features promote better customer interaction and assist employees in managing calls effectively. Moreover, the system includes a built-in auto-attendant, which can help direct incoming calls to the appropriate extensions, further streamlining communication processes.

In terms of technology, the DCS 50si is compatible with both digital and analog phones. This flexibility enables users to choose between traditional handsets and more modern devices, depending on their preferences. Additionally, the system supports a variety of wireless options, making it easy to integrate headsets and mobile devices, which is crucial for today’s dynamic working environments.

The DCS 50si stands out for its comprehensive LCD display on the phones, providing users with critical information at a glance. This feature enriches the user experience by allowing for easy navigation through menu options and quick access to frequently used functions.

Moreover, the system supports various networking technologies, including ISDN and SIP, facilitating integration with other communication systems. This capability is essential for businesses looking to create a unified communication environment.

Overall, the Samsung DCS 50si is an efficient and robust communication solution that combines advanced features with user-friendly technology. Its scalability, rich functionality, and diverse compatibility make it an ideal choice for businesses seeking to enhance their communication capabilities while preparing for future growth.